A typing test will be required at interview.
The role includes: -
To manage a full and comprehensive administrative service for the Consultants and medical staff
To act as the first point of contact, for service users
To monitor inpatient and outpatient commitments of the consultant and medical team and escalate when appropriate
Coordinate and allocate work within the admin team to ensure the effective and efficient operation of the administrative function
Supporting typing of clinic and admin letters
Reviewing (Past) clinic arrivals/outcomes ensuring all actions have been completed on PAS
Regularly reviewing/booking and validating from Consultants f/u pending lists
Tracking and chasing of results/diagnostics/patient updates
Review future clinics to ensure utilised, highlighting any unutilised/capacity issues
Support clinic typing
Booking of appointments
Supporting both the Directorate Support Manager and Support Specialty Coordinators as required
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Candidate information pack - University Hospitals Sussex NHS Foundation Trust
- Dividing your time between administrations, validation, clinic changes, appointment bookings etc.
- Typing of Consultants and nurse specialist clinics, admin dictations, prioritising work according to changing demands and adhering to Trust guidelines of dictation turnaround.
- Ensuring patient details are accurate and up to date.
- General Administration, message taking and enquires are processes in a reasonable time frame.
- Liaising and communicating with a wide variety of health care professionals and admin support.
- Ensuring validating comments are up to date and tracking patients on the RTT pathways.
- To coordinate and liaise with other team members to ensure that cover arrangements for annual leave and sickness is facilitated by working as a team.
- Escalating potential breach patients to senior management, according to Trust guidelines and policy.
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