Administration Assistant

Purpose of the Job:

To provide support and assistance to the Pensions Administration Services Coordinator, along with administrative support to the operations teams.

You will be responsible for:

• Assisting with the preparation & logging of data for The Pension Regulator Scheme Returns, using Excel and regulatory reporting systems.
• Assisting with the administration of the discretions process.
• Managing multiple mailboxes to administer discretions, process member account information changes, member access requests, username requests and general issues.
• Corresponding with members regarding queries ensuring highest level of customer service.
• Processing of purchase order numbers.
• Provide secretarial and administrative support to the Pensions & Trustee Services teams, including record maintenance, filing, archiving, member mailings (printing & dispatch), departmental letters, reports and updates.
• Setting up service meetings for the department.
• Assist with travel and accommodation arrangements for the department.

We are looking for:

• Demonstrable secretarial/administrative experience.
• Ability to prioritise and multi-task based on importance and deadlines.
• Excellent organizational skills with a keen eye for detail and accuracy.
• Ability to work collaboratively, with a strong commitment to teamwork and a mutual sense of urgency.
• Confident Excel skills are essential.
• Maths & English GCSE or equivalent qualifications.

This role is based in Leeds city centre, within walking distance of the train station & we operate Hybrid working, minimum 3 days per week in the office. This role offers flexibility, we are open to applicants who may want to work a 4 day week or school hours over 5 days. Please talk to us about your requirements.

Join us and be part of a team that makes a difference in the lives of pensioners and contribute to the success of TPT’s mission.

TPT is an equal opportunity employer and welcomes applications from all qualified candidates. We are committed to creating a diverse and inclusive workplace and encourage applications from individuals of all backgrounds.

We look forward to hearing from you!

TPT Retirement Solutions (TPT) is one of the UK’s leading providers of workplace pensions with over 75 years’ experience of managing defined benefit and defined contribution pension schemes. It has £9.6 billion of assets under management (as at 30 September 2023) and 448,000 members.

TPT’s mission is to make pension schemes perform better for everyone, from the sponsoring employers and trustees to the members who are saving for the future. They are an innovative, forward-thinking organisation, investing in technology to improve the services they provide. TPT are ultimately owned by a pension fund, providing genuine alignment of interests with those of their clients and scheme members.