Administration Assistant

We are looking for an Administration Assistant to join the team to help support the business with day-to-day tasks such as:

• Processing new stock including adding it to the website and pushing it out across different sales channels.
• Setting up pre-orders and managing the process through to stock being received.
• Managing the support mailbox and dealing with customer queries.
• Managing social channels including engaging with followers, posting content and dealing with queries.
• Other general administrative tasks such as ordering supplies and setting up live streams.

To be successful in this role we believe you need to:

Know about and understand…

• Data management via Microsoft Excel
• Customer Service and Management
• Online Retail (Desirable)
• Social Media Content Creation (Desirable)

Possess the following transferrable skills…

• Creativity & problem solving
• Excellent attention to detail including proof reading skills.
• Excellent verbal and written communication skills.
• Good time management skills.
• Excellent organisational skills.
• Excellent IT skills, including Word Excel and Outlook
• Be able to work on own initiative, ensuring that deadlines are met.

Be able to demonstrate experience of…

• Using Microsoft Excel to record and sort data.
• Working in a customer service environment.
• Working to, creating, and implementing defined processes.
• Using online retail platforms such as Shopify, Ebay and Amazon (Desirable).

Job Types: Full-time, Permanent

Pay: £14.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• On-site parking

Language:

• English (preferred)

Work Location: In person

Application deadline: 28/08/2025
Expected start date: 08/09/2025