Accounts Receivable Officer
£24,441 - £26,591 per annum, 37 hours per week
9 months maternity contract
Cheltenham
Are you detail-oriented, organised, and passionate about delivering exceptional financial support? Join Publica as an Accounts Receivable Officer and play a key role in supporting local communities through our finance team.
About the role
As an Accounts Receivable Officer, you’ll ensure accurate and timely billing, collection, and recovery of sundry debts for our clients. Your work will directly support essential public services and ensure financial efficiency.
Key responsibilities include:
- Processing invoices and recoding payments accurately and promptly
- Handling queries and following up to resolution
- Maintaining accurate financial records and data
- Supporting customers with professionalism and integrity
- Escalating issues that may affect service delivery
You will need
- Qualifications equivalent to NVQ Level 1 or GCSEs in Maths & English
- High attention to detail and accuracy under pressure
- Strong customer service skills and a ‘can do’ attitude
- Ability to manage tight deadlines and maintain confidentiality
- Great communication skills and the ability to build positive working relationships
Special conditions
- Ability to travel
- BPSS
- There may be a requirement to work at other Publica Group (Support) Ltd and/or client locations to meet the needs of the business
- You will be expected to work reasonable additional hours in line with the needs of the service
For more information about this role please see the Job Description/Person Specification.
You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services.
Publica is a unique place to work - we are a local government organisation with a twist! Publica wants to transform the way local services are delivered. To help do this we have started to fundamentally rethink the way we design our services in the digital era so that Publica is a customer-focused organisation driven by real user needs.
What can we do for you
- Agile working allowing a mix of home and office working
- Flexible working arrangements (depending on the role)
- 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
- Renewed again for another year there is a Health cash plan giving you cash back on health, dental and eye care
- Pension scheme with a good employer contribution of up to 7% of your earnings
- Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
- Cycle to work scheme
- Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
- Generous sickness cover above statutory entitlements
- Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
- Life assurance, currently four times your annual salary
To apply for this position please click on "apply now" within this page and submit your CV and supporting statement. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It’s important that we’re a good fit for each other, so let us know what’s important to you and why you want to work for Publica Group Ltd..
Your application will not be considered if you have not provided a supporting statement, in addition to your CV.
Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email.
Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years’ employment or education history (if applicable) and, in some cases, verification of criminal record.
