Salary
£27,397
Contractual hours
37.5
Basis
Full time
Region
North East
Job category/type
Admin
Date posted
18/07/2025
Job reference
REQ001947
Workforce Planner
Full Time
£27,397
Newcastle - Hybrid
Connect Health and Healthshare have come together as one organisation - Cora Health - combining our decades of experience in providing healthcare services on behalf of the NHS.
About the role
We are excited to be recruiting the role of Workforce Planner. You will be part of the Patient Care Coordination (PCC) team, this role is critical in providing a timely, quality service that meets the needs of our patients and stakeholders. You will build and manage the Patient Care Advisors schedules retaining responsibility for end-to-end delivery (creation to on day delivery).
You’ll identify potential efficiencies and highlight service needs and/or gaps to the Planning team & wider PCC management. The aim is to provide assurance to our stakeholders, our patients, and our colleagues that we deliver quality and effective services, and that our personalised care systems and processes are best in class.
Reporting to the Senior Capacity Planning Manager, this is an opportunity for you to be at the heart of creating colleague engagement, developing a culture of continuous improvement as part of a high performing team, to make a massive difference and deliver at pace and in an ever-changing environment.
As a Workforce Planner you will provide considered and detailed reporting and commentary when required to support your decisions, share best practice, and drive efficiency. You will identify and manage service improvement activities in a proactive way, engage and build strong relationships with stakeholders across the business.
Above all, we’re looking for an individual who is passionate about delivery, focused on uncompromising quality, who can bring their skills to ensure that Patient Care Coordination contributes positively to Patient Experience.
What you will bring to the role...
We’re looking for an individual who is passionate about effective and organised service, focused on quality, who can bring their skills to ensure the Patient Experience is constantly at the forefront of everything we do.
Ideally you'll have
- Sound knowledge of MS Office (Word, Excel, PowerPoint)
- Highly analytical and numerate.
- Understanding of the services we run
- Attention to detail, with high regard to data input and accountability.
- Exceptional oral and written communication skills.
- Knowledge of workforce planning tools.
We are Cora Health:
Cora is a leading provider of community healthcare services in the UK. We deliver MSK (musculoskeletal) services,
diagnostic imaging, day-case surgery, physiotherapy, rehabilitation, podiatry, persistent pain management, mental health, orthopaedic and rheumatology services.
diagnostic imaging, day-case surgery, physiotherapy, rehabilitation, podiatry, persistent pain management, mental health, orthopaedic and rheumatology services.
We want everyone to have the opportunity to thrive. We help people help themselves, to get back to their best or to simply find a new way forward.
Why work for Connect Health?
At Connect we’re passionate about investing in our colleagues, fostering professional growth, and ensuring everyone feels appreciated. We believe that happy and engaged colleagues provide exceptional patient care and will be motivated to perform at their best. Here's a glimpse of what we offer you:
Generous Holiday Entitlement: Benefit from up to 30 days of holiday (plus public holidays) to relax and recharge. You’ll also get another day off for your Birthday. If you’d like even more holiday to enjoy you can participate in our generous holiday buy and sell scheme.
Wellness Support: Access a suite of health support tools and an employee assistance program for your well-being so you can be at your best and be your true self.
Performance Awards: Excel in your objectives and be rewarded further for your hard work with a range of pay, gifts and incentives awarded alongside attending our annual colleague awards to be treated and feel special.
Savings and Support: Make huge saving by making the most of Blue Light and Healthcare Services discounts as well as the very important employer pension contributions and a Christmas savings club.
Membership Fee Reimbursement: Save your pennies, as we cover the cost of role required professional membership fees.
Flexibility: Work in a way that supports home live, through hybrid working options and flexibility in working hours and times.
These benefits are our way of expressing gratitude for your continuous dedication and contribution to Connect Health. We value you and are committed to making your experience with us even more rewarding.
Ready to Shape Healthcare? Join us now…
Join Cora Health, a quality-driven, people-centred, pioneering, and dynamic organisation where you can make a real difference in the lives of patients.
Our People are important to us, you will be empowered, cared for, and rewarded.
For further information, or a chat about the role please contact talent@corahealth.co.uk