Weddings & Events Coordinator at The City Rooms and Winstanley House
● Do you want to work at a hospitality company that genuinely cares about its people and wants to help them fulfil their potential?
● Do you have a passion for excellence and take pride in your work?
● Do you want to be part of a team that provides unrivalled hospitality and is always looking to exceed expectations?
We’re The Parmar Collection, an exquisite group of award-winning stately wedding venues, multi-purpose event spaces, boutique hotels, contemporary restaurants and high-end takeaway food. Behind the scenes, we’re a family business, supported by a diverse and talented team, and we’re looking for an experienced Weddings and Events Coordinator to join us at The City Rooms and Winstanley House.
About the role
This permanent, full-time role involves event planning and being there on the day to coordinate the event, delivering exceptional experiences and creating lifelong memories. The events will be at either The City Rooms (LE1 5AW) or Winstanley House (LE3 1HX).
Your duties and responsibilities will include:
● planning and coordinating a range of events of differing complexity, including traditional Asian weddings, corporate and student balls, private dinners, corporate conferences and meetings, birthday parties, baby showers and wakes
● working closely with the client to finalise details of their event, ensuring we’re providing a personal and stress-free pre-event experience. You’ll build a strong rapport and trust with the client as their event day approaches.
● enhancing the client’s experience, picking up on golden nuggets of information and being able to surprise and delight
● ensuring the billing details are correct and payments are made in a timely manner
● coordinating the event on the day to ensure the smooth delivery alongside our banqueting team who will run the show on the day
● maintaining and continuing to improve processes and procedures, where required
● actively looking for opportunities to upsell to maximise revenue opportunities
● understanding and continuing to grow your knowledge on the current market trends.
Here’s what coordinating an event on the day can involve:
While it can vary depending on the event, you could be welcoming the organiser and their guests, ensuring everything is running on time throughout the day, collecting the bride from her bedroom, ensuring the music is playing during a ceremony and placing name cards and favours out on tables.
We like to go the extra mile when we can, which can include little extras like lending a tissue to the bride as she gets teary, putting on buttonholes for the groom and groomsmen and many more…
And here’s what non-event days can involve:
Opening up The City Rooms and ensuring it looks presentable, answering client/team emails and calls, attending internal meetings, final details meetings with clients (these can be face-to-face, via Teams or telephone), sending out function sheets for the two weeks ahead, creating floor plans, creating pass sheets, encouraging past clients to leave reviews of their events, being involved in various projects and contacting suppliers.
About you
When it comes to growing our team, for us it’s about personality, ambition and matching our own values - teamwork, kindness, trust, accountability, empathy and integrity.
For this role, we’ll want you to:
● have a passion for weddings and events, a keen eye of detail and be eager to learn and progress within the company
● have experience in events in the hospitality industry and/or educated in hospitality
● be enthusiastic, committed, have a hands-on approach and happy to take on a challenge
● be able to work under pressure while being organised with a high level of attention to detail
● have the natural ability to deliver exceptional experiences and always be wanting to exceed the experience of our clients
● champion our company values of teamwork, kindness, trust, accountability, empathy and integrity
● be flexible with evening and weekend working
● be able to drive to work so you can reach both venues
About us
We’re a family-run business with big ambitions to continue our expansion across the Midlands and beyond. We’re looking for more ambitious and brilliant people to join our talented team and help us to exceed our guests’ expectations at every turn.
As we continue to expand, we’re committed to staying true to who we are, which is a family-run business that genuinely cares about its people. We work hard and we have high expectations of our people, but we’ll continue to be a great company to work for and to treat our people well.
We’re busy, but without the burnout that’s all too common in the hospitality industry. No one works more than 45-48 hours a week and everyone gets 28 days’ holiday, plus an extra day on their birthday.
We’re looking for people who want to grow with us. We enjoy watching our colleagues move up the ranks, and we’re also keen to give people experience across the broad spectrum of hospitality when they want it.
Our ethos is to empower people to be their best.
If all this sounds like the right fit for you, apply now with your CV.
Apply now
Good luck!
Job Type: Full-time
Pay: From £27,000.00 per year
Work Location: In person
Expected start date: 01/10/2025