Software Infrastructure Specialist
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Software Infrastructure Specialist to join our Technology Operations team. This role is located in Manchester, UK and will be working in a hybrid capacity.
In this role, you’ll make an impact in the following ways:
- Design, implement, integrate, and provide full support for software in a multi-tiered, multi-platform environment.
- Perform complex troubleshooting as a subject matter expert.
- Ensure appropriate monitoring and alerting setup.
- Conduct root cause analysis and problem management to address underlying technical issues.
- Research and recommend appropriate system software to meet corporate standards and objectives for system performance.
- Collaborate with business and application development stakeholders.
- Monitor infrastructure and respond to incidents, perform routine health checks and validations after changes or significant incidents, and follow defined procedures for routine, low priority incident resolution.
- Escalate to second level infrastructure support for new or high priority incidents.
- Review and execute Change Management scripts.
- Contribute to major incident management calls for resolution of high priority incidents.
- Mentor or provide guidance for junior team members.
- Contribute to the achievement of related teams' objectives.
To be successful in this role, we’re seeking the following:
- Bachelor’s degree in computer science or a related discipline, or equivalent work experience required; advanced degree preferred.
- Related infrastructure experience required; experience in the securities or financial services industry is a plus.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
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Here’s a few of our recent awards:
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.