Veterinary Receptionist – St Kitts across multiple sites
Part-time – 28-33 hours per week
Our team is expanding! We are friendly Veterinary Receptionist to join our growing team at St Kitts Vets. You will be required to work in Hartley Wintney, Firgrove, Crookham Park and Basingstoke clinics. This is a part-time position (28-33 hours per week), including a 1 in 4 Saturday rota. This role is exciting as it will give the candidate variation working across multiple sites, so driving is essential for this position.
About Us
St Kitts Vets is an independent, family-run group of 4 small animal veterinary practices. We’ve built a loyal client base by focusing on excellent care for pets and their owners. St Kitts is a rewarding place to work, with a welcoming and supportive team that includes Receptionists, Vets, Registered Nurses, Student Nurses and Nursing Assistants.
About the Role
As the first point of contact for our clients, you'll play a key role in shaping their experience. The position includes a mix of front desk and admin tasks such as:
- Greeting and supporting clients in person, by phone, and via email
- Booking appointments and managing the diary
- Dispensing medication and taking payments
- Registering new clients and maintaining accurate records
- Supporting the team with various other admin duties
The work is varied, and no two days are the same. It’s a busy environment that requires a cool head, a warm manner, ability to multi-task and good attention to detail.
Various shift patterns. There may be occasions where flexibility is needed to cover holidays and sickness. - to discuss at interview stage
About You
We’re looking for someone who:
- Can show empathy and professionalism when dealing with worried pet owners
- Works well under pressure and enjoys a fast-paced role
- Is confident juggling multiple tasks
- Has strong organisational and time-management skills
- Is a team player with great communication skills
- Is computer literate and comfortable using new systems
- Has a full UK driving license and access to a car (travel between clinics is required)
What We Offer
- 5.6 weeks’ holiday per year (pro rata for part-time)
- Staff discount on veterinary treatment for two pets
- Workplace pension scheme
- Staff social events
If you’re friendly, reliable, and keen to be part of a dedicated team that values client care and teamwork, we’d love to hear from you!
Please send a cover letter along with your CV
Job Types: Permanent, Part-time
Pay: £12.21 per hour
Expected hours: 28 – 33 per week
Benefits:
- Company events
- Employee discount
- On-site parking
Application question(s):
- Are you able to drive?
Experience:
- Customer service: 2 years (required)
Work Location: In person
Application deadline: 25/07/2025