Systems Support Specialist

The AA
£46,230 - £58,537 a year
Basingstoke and Deane, England
Full time
1 day ago

Company Description/ Business Unit

Location: Basingstoke (hybrid 3x per week in the office)

Employment Type: Full time permanent

Salary: competitive salary

Hours: Monday to Friday 36.25 hours per week

Think the AA is just about roadside assistance? Think again!

As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team. Ready to join us?

#LI-CL1 #LI-Hybrid

This is the job

Working within the Finance Change & Accounting Operations Team, this role is focused on providing high-quality support and guidance to Finance teams in their use of SAP and other financial systems. Key responsibilities include:

  • Managing the month-end systems close processes
  • Supporting finance transformation initiatives
  • Contributing to the successful delivery of new SAP projects

The role is integral to ensuring the efficient operation and ongoing enhancement of financial systems and processes across the organisation.

What will I be doing?

  • Providing advice and guidance to business users on all aspects of SAP & other financial systems.
  • Carrying out month end systems activities, reporting and submissions
  • Progressing system/process faults identified, to a timely resolution
  • Undertaking master data and data integrity reconciliation and reviews
  • Working with the business and IT communities in identifying and supporting the implementation of process improvements and system enhancements
  • Providing project finance work-stream resource at the initial design, blueprinting and realisation stages and support the transition to BAU following ‘go live’

What do I need?

Skills & Experience:

  • Strong knowledge and experience of SAP Finance modules is essential
  • Familiarity with FastPost and Trintech would be beneficial
  • Proven experience in providing Financial Systems support to finance and business users
  • Highly numerate with excellent verbal and written communication skills, including strong report writing abilities
  • Advanced Excel skills
  • Experience gained in a similar working environment
  • Experience within the insurance industry would be advantageous

Education & Qualifications:

  • Part-qualified or fully qualified (ACCA / CIMA), or qualified by experience
  • Over three years’ SAP support experience across multiple SAP FI modules

Personal Characteristics:

  • Able to work independently without supervision
  • Accurate, thorough, and dependable
  • Strong attention to detail
  • Self-motivated, highly organised, and methodical
  • Excellent interpersonal skills
  • Capable of meeting tight deadlines and managing conflicting priorities
  • A proactive self-starter with initiative, drive, and enthusiasm
  • Able to present financial and systems information clearly and confidently to both financial and non-financial stakeholders

Additional Information

We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:

  • 25 days annual leave plus bank holidays + holiday buying scheme
  • Worksave pension scheme with up to 7% employer contribution
  • Free AA breakdown membership from Day 1 plus 50% discount for family and friends
  • Discounts on AA products including car and home insurance
  • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
  • Company funded life assurance
  • Diverse learning and development opportunities to support you to progress in your career
  • Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Plus, so much more!

We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.

As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.

We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.

Apply
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