Support Worker (Supported Accommodation)
Position: Support Worker
Company: Eric Patrick Care Ltd
Contract Type: Zero Hours (Flexible Working)
Location: South East London and surrounding areas, United Kingdom
Salary: Competitive, based on experience
Hours: Flexible – day, evening, and occasional weekend work required
Start Date: Immediate start (subject to references and enhanced DBS)
About Us:
Eric Patrick Care Ltd is a trusted provider of high-quality Supported Accommodation for young people aged 16 to 18. We are a person-centred service, regulated under the Supported Accommodation (England) Regulations 2023 and subject to inspection and oversight by Ofsted. Our mission is to empower young people to transition into independent living, develop life skills, and achieve positive outcomes in a safe and supportive environment.
Job Purpose:
We are seeking compassionate and committed Support Workers to join our growing team. You will support young people in our accommodation settings, helping them build resilience, develop life skills, and work towards independence while ensuring their safety, wellbeing, and progress are prioritised.
Key Responsibilities:
- Build positive and trusting relationships with young people, based on respect and professional boundaries
- Provide emotional and practical support aligned with each young person’s support plan
- Promote the young person's independence and development of key life skills (budgeting, cooking, cleaning, appointments, etc.)
- Ensure the safety and welfare of young people at all times, maintaining a safe and nurturing environment
- Complete clear, accurate, and timely records in line with Ofsted expectations and company policy
- Participate in key work sessions and contribute to support and pathway planning
- Communicate effectively with external professionals (e.g., social workers, IROs, education providers)
- Work flexibly, including evening and weekend shifts as required
- Follow all Eric Patrick Care Ltd safeguarding, confidentiality, and health & safety policies
- Adhere to the standards outlined in the Supported Accommodation (England) Regulations 2023
- Maintain compliance with Ofsted regulatory requirements, including safeguarding, recording, supervision, and staff conduct
Candidate Requirements:
Essential:
- Experience working with vulnerable young people (ideally aged 16-18) in a supported accommodation, youth work, or social care setting
- Understanding of safeguarding responsibilities, trauma-informed care, and professional boundaries
- Good verbal and written communication skills
- Ability to work independently and as part of a team
- Ability to manage challenging behaviour calmly and effectively
- Willingness to work flexible hours (including evenings, weekends, and sleep-ins if required)
- Commitment to equality, diversity, and inclusion
- Must be 21 years or older (per regulation for working with young people in supported accommodation)
- Clear Enhanced DBS check (child and adult workforce) – required prior to appointment
- Right to work in the UK
Desirable:
- Level 3 qualification in Health & Social Care (Children & Young People) or equivalent
- Understanding of the Supported Accommodation (England) Regulations 2023
- Knowledge of Ofsted's Quality Standards for Supported Accommodation
- First Aid certificate
- Safeguarding training (Level 2 or above)
What We Offer:
- Flexible zero-hour contract – work around your lifestyle
- Ongoing training and development
- Supportive and inclusive team environment
- Opportunities for progression within a growing organisation
- Regular supervision and reflective practice sessions
- Compliance with all employment legislation, including working time, breaks, and pay rights
How to Apply:
Send your CV and a brief cover letter explaining your suitability to: jobs@epcare.co.uk
For more information or to request a job pack, contact 02037474664.
Job Description – Support Worker
Job Title: Support Worker
Location: Various Supported Accommodation Settings – Croydon and Bromley
Reporting To: Senior Support Worker / Team Leader / Registered Manager
Contract Type: Zero Hours (Flexible)
Salary: £12.50 – £14.30 per hour (Equivalent to £22,750 – £26,026 per annum FTE – pro rata based on actual hours worked)
DBS Requirement: Enhanced DBS (Children’s and Adult Workforce)
Regulatory Oversight: Ofsted & Supported Accommodation (England) Regulations 2023
Purpose of the Role:
To provide high-quality support to young people aged 16–18 in supported accommodation, ensuring their safety, promoting independence, and enabling positive transitions into adulthood, in full compliance with Ofsted and legal requirements.
Main Duties:
- Support Provision:
- Deliver individualised support in line with support and risk management plans
- Encourage participation in education, training, and employment
- Assist with daily living skills and emotional wellbeing
- Safeguarding:
- Be vigilant to signs of harm, abuse, or exploitation
- Follow safeguarding procedures and report concerns promptly
- Maintain a safe environment, free from harm and neglect
- Record Keeping & Compliance:
- Accurately record daily logs, incidents, and keywork sessions
- Ensure documentation meets Ofsted’s standards and internal policies
- Comply with GDPR and confidentiality standards
- Communication:
- Engage respectfully and professionally with young people, colleagues, and professionals
- Attend staff meetings and training sessions
- Support external inspections and audits (e.g., Ofsted)
- Health & Safety:
- Maintain a clean, safe, and hazard-free environment
- Conduct room checks and risk assessments as required
- Follow emergency procedures
- Professional Conduct:
- Act in accordance with Eric Patrick Care Ltd’s policies and values
- Maintain professional boundaries and ethics
- Participate in supervision and ongoing personal development
Legal & Regulatory Compliance:
This role is governed by the:
- Children’s Homes (England) Regulations 2015 (where applicable)
- Supported Accommodation (England) Regulations 2023
- Ofsted Guidance for Supported Accommodation Providers (2023+)
- Children Act 1989 & 2004
- Equality Act 2010
- Working Time Regulations 1998 (Zero Hours)
Safeguarding Statement:
Eric Patrick Care Ltd is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. All appointments are subject to satisfactory references and enhanced DBS checks.
Job Type: Part-time
Pay: £22,750.43-£26,026.00 per year
Expected hours: No less than 10 per week
Language:
- English (preferred)
Work Location: In person