If youre passionate about supporting others and want to make a real difference for local people affected by cancer, this could be the role for you.
Were excited to offer a wonderful part-time opportunity as a Support & Information Officer within our Charitable Operations team at our King's Lynn centre. In this role, youll have the chance to use your listening and guidance skills to support people affected by a cancer diagnosis, as well as their loved ones, making a real difference in their lives.
About Big C
Big C is a regional cancer charity committed to supporting anyone affected by cancer across Norfolk and the surrounding counties. We also work closely with key partners in healthcare and research to help improve outcomes for the future.
In the UK today, around 2.5 million people are living with cancer, and 1 in 2 of us will face a diagnosis in our lifetime. At Big C, we are constantly developing new initiatives and projects to ensure that no one misses out on the support they need.
Our work centres around six key areas:
Support providing practical and emotional help for people affected by cancer
Research funding vital cancer research
Equipment supplying specialist equipment to the regions main acute hospital trusts
Education delivering impactful education and awareness programmes
Income Generation raising essential funds to enhance the lives of those living with cancer
People including our service users, their families and friends, as well as our trustees, staff, volunteers, and fundraisers
It is thanks to the passion and commitment of our employees, volunteers, and supporters that we are able to continue improving the lives of those affected by cancer.
About the role
Our Support and Information Officer's enhance the wellbeing of Big Cs service users through the provision of cancer information and support; in person, by telephone and/or video calls, facilitating support groups and referring the users to other beneficial services, such as our physical activity program, health walks, counselling and our wealth of holistic complimentary therapy services.
The working hours are 21 hours per week to be worked flexibly over 3 days.
The salary is:
£22,738.25 to £23.205.42 (full time equivalent)£13,642.95 to £13,923.26 (actual)
If viewing from our website, please click here to see the full job description and person specification for this role: JDPS SI Officer 2025 - Kings Lynn.pdf
For an accessible version of this job description, please access here: JDPS SI Officer Kings Lynn - Accessible Version for Visually Impaired.docx
Why choose Big C?
As a Best Employer Eastern Region Gold accredited employer, we are proud to be able to offer a supportive working environment with a focus on employee wellbeing, equity and recognition of the importance of a good work/life balance.
Big C's Core Values are Respect, Empathy, Support, Trust and Honesty. These provide a benchmark for behaviour across the organisation. If you share these values, have the skills and experience, we would love to hear from you.
Subject to eligibility/scheme rules, benefits include:
- 5% employer pension contribution
- 33 days holiday per annum, inclusive of bank holidays (full time equivalent)
- Cycle to work scheme
- Company sick pay
- Life assurance
- Health cash plan and wellbeing resources
- Employee Assistance Programme (EAP)
- A hybrid model of home and office and , depending on role, allowing some flexibility in working hours depending on role.
- Continued Professional Development (CPD) Opportunities for training and development
Recruitment Process
When applying, please complete the online application fully. Information to support your application can be in your attached covering letter or where indicated in the application. If you would prefer to apply another way, or require information in an accessible format, please email people@big-c.co.uk or call 01603 619900.
Closing date for applications: Sunday 14th September 2025 however please note that this vacancy may close earlier. Interviews will take place as soon as possible.
Big C are committed to safeguarding and promoting the welfare of vulnerable adults, young adults and children and expect all staff and volunteers to share this commitment. This role requires an enhanced Disclosure and Barring Service (DBS) check and a barred list check. Additionally, your application plays an essential part in our choosing the right person for this position.