Student Recruitment Officer
Band 3 - starting salary £25,733 with annual, incremental progression up to £27,644
Full Time/Part Time - 37 hours per week
Working Location - On Campus
Arts University Plymouth are currently seeking to appoint a Student Recruitment Officer on a permanent, full-time basis, a key role within our institution that supports student recruitment to our Pre-Degree, Undergraduate and Postgraduate programmes through the delivery of a dynamic and varied annual calendar of recruitment and profile-raising events and activities.
This role will support the Student Recruitment Events and Projects Coordinator with the planning, promotion and implementation of all internal and external recruitment and conversion events, such as Open Days, UCAS events, school workshops etc, taking responsibility for the project management of their allocated events and activities. The ideal candidate will have excellent customer service skills and proven experience project managing multiple tasks and activities simultaneously.
The Student Recruitment Officer role will represent the university as a brand ambassador, engaging professionally and enthusiastically with potential students and schools and colleges to promote interest in studying at the University, providing accurate and detailed information. They will deliver targeted and engaging activities such as Campus Tours, Student Life Presentations, creative workshops and portfolio development courses. Experience in a public facing role delivering workshops, presentations or engaging learning activities would be highly advantageous.
This role requires extensive travel across the UK to support a full calendar of outreach events and activities and this will involve some evening and weekend work. Travel time and work taking place outside of agreed working hours will be awarded back through time off in lieu.
The role will also support occasional cover on FoH, providing an excellent service to enquirers across a range of channels and to support a seamless student journey.
About You
You will have:
- Experience of engaging with prospective students or customers face to face e.g. through presentations, events, workshops or digital platforms.
- Experience of delivering workshops, presentations and engaging learning activities.
- Excellent time-management and organisational skills; and ability to work flexibly to support multiple events at once.
- Understanding of the FE and HE sector and the Pre-Degree, Undergraduate and Postgraduate programmes offered at the University.
- The ability to motivate and inspire young people and act as a role model to prospective and current students.
- Clean driving licence and a willingness to travel, both unaccompanied and as part of a team, to frequent overnight events across the UK.
About The Role:
- Support the Student Recruitment Events and Projects Coordinator to develop and deliver a dynamic and varied programme of internal and external recruitment, outreach and conversion events and activities.
- Project manage the delivery of allocated recruitment events and activities which may include Open Days, Applicant Days, Progression Days, UCAS events, school visits and workshops, campus tours, conversion events etc, working with key stakeholders as necessary to ensure successful delivery.
- Utilise Arts University Plymouths CRM system to record, set up and manage recruitment event engagements (such as Open Days, schools visits etc) and to collect and manage prospective student contacts in addition to school and college contacts.
- Build and maintain relationships with schools and colleges, making regular, timely contact to build personal contacts and deliver excellent customer service.
- Represent the university as a brand ambassador, engaging professionally with potential students to promote interest in studying at the University, providing accurate and detailed information
- Deliver targeted and engaging activities such as Campus Tours, Student Life Presentations, creative workshops and portfolio development courses
- Monitor the schools and enquiries shared inboxes, ensuring excellent customer service and prompt responses, liaising with other teams across the University as required.
- Assist with the management of Student Ambassadors (SAs) across Pre-Degree, Undergraduate and Postgraduate levels by answering questions or problems, monitoring the event schedule, and managing communications.
In return youll receive:
- 25 days annual leave per annum plus bank holidays, and closure efficiency days
- Access to a supportive Employee Assistance Programme
- Enrolment onto a generous Local Government scheme
- Additional benefits such as a cycle to work scheme and discounted bus tickets
Please refer to the role profile for more information - Student Recruitment Officer - Band 3 - August 2024
Closing date: 9:00am, 27th of August, 2025 - however AUP reserves the right to end the advertisement window early in the event of high levels of interest. Please apply early to avoid disappointment.
The successful candidate will be willing to contribute to our ambitions and international profile as an innovative, sustainable and broadly inclusive arts university.
If you are interested in the role and would like to find out more, please feel free to contact- Emily Green, Student Recruitment Projects and Events Coordinator on egreen@aup.ac.uk.
Arts University Plymouth has a strong commitment to the safeguarding & welfare of young people & vulnerable adults. A satisfactory DBS disclosure at Enhanced Level will be required from successful candidates as a condition of appointment.
We celebrate equality, diversity and difference, and welcome candidates from all communities.
In the event that the University has employees eligible for redeployment at the time of shortlisting, for example due to the end of a fixed term contract, these candidates may be entitled to a priority interview.
Creative Education for a Changing World
Arts University Plymouth will set a vision towards 2030 based upon sustainable growth, solution focused teaching and research, and a commitment to impactful social justice and ecological change through its people, culture and place. Our strategy Creative Education for a Changing World will ensure that our work is energised and designed to meet the ambitions of its students and staff while acknowledging the shifting realm of creativity through new technologies and the workplaces of tomorrow.
Our strategy is built upon three pillars, Creative Endeavour, Sustainable Futures, and People & Place. Through this, we have set a critical path towards a holistic and embedded pedagogical approach under the title Teaching for our Time, that will guide all of our creative endeavours. We believe that authenticity, fulfilment and kindness are indexical qualities in the process of thinking, making and living.
Strategic Vision
Our vision for Arts University Plymouth is a new kind of arts university for the 21st century, preparing graduates who are uniquely placed to provide creative solutions to the complex global challenges of our times.
We will champion our people, place and pedagogy at the heart of our mission, delivering sustainable growth and impactful change in terms of creative economies, civic engagement and cultural ambition in Plymouth and the wider region.
We will enhance our reputation as a catalyst for individual, societal and ecological transformation, delivering innovative and distinctive learning, teaching and research through its interdisciplinary ecosystem of materials, processes, technologies and knowledge exchange.
Why Plymouth?
Plymouth is Britains Ocean City, a confident and growing city that is undergoing a cultural revolution. With world-class connectivity, one of the highest rates of superfast broadband availability in the UK, excellent transport links, an international airport under an hour away, and stunning outside spaces on the doorstep such as Plymouth Sound National Marine Park, Dartmoor National Park it offers a great lifestyle. Find out more here:
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Living & Working in Plymouth...a great quality of life...