An expanding Higher Education college is looking to recruit in the Student Support area, to work in their Leicester campus.
For Student Support you need to be empathetic, flexible and show a desire to help others.
We envisage these roles to be full time, 5 days per week. We offer flexible working as required and competitive salary.
You will be personable and enjoy working as part of a team. There are different possibilities available within the college for employees who demonstrate an ability to achieve results.
Responsibilities include but not limited to:
- Interact with students through phone and email addressing their questions and concerns.
- Manage and maintain sensitive student information in physical and online files.
- Perform administrative duties relating to students' programs.
- Work with allocated groups to encourage good attendance, punctuality, and academic good practices
- Ad hoc tasks to ensure smooth running of the college.
Person Specification:
- Excellent verbal and written communication skills, especially telephone manner
- Exceptional attention to detail
- Experience of providing excellent customer service
- Experience of using Microsoft Word, Excel, Outlook, and other Microsoft tools
- The ability to work in a fast-paced environment with minimum supervision
- Experience using Moodle is desirable, however, training will be provided.
- Experience with Student Finance is desirable, however, training will be provided.
Benefits:
- Company's Pension
- Social Events
- 28 days annual leave including bank holidays
- Birthday Day off
- Career development opportunities with regular trainings
Please respond with a CV in the first instance
Job Types: Full-time
Salary depending on experience
Job Types: Full-time, Permanent
Pay: £25,000.00-£27,000.00 per year
Benefits:
- Flexitime
Education:
- GCSE or equivalent (preferred)
Work Location: In person