Senior Customer Service Advisor - Sales

STARK Group
£28,538 - £36,136 a year
England
Full time
23 hours ago

At Jewson, part of Stark UK , we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!

At Jewson, part of Stark UK , we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!

What You’ll Be Doing

  • Acknowledge every customer, ascertain their needs and wow them with quick and efficient service

  • Ask open questions to build strong relationships and understand our customers current and future requirements so we can support all their needs

  • Maintain excellent standards across the counter, shop floor and yard.

  • Operate machinery safely and carry out key operational activities such as offloading, picking, packing, restocking and loading vehicles

  • Adhere to all company practice and policy, especially in relation to health and safety, compliance and business controls

  • Provide advice on products and services with particular attention to cross-selling packages and services such as Build Aviator and Tool Hire

  • Understand our approach to pricing and be able to communicate credible prices

  • Support business initiatives to increase sales, margin & service as required

  • Continually develop your knowledge of core and specialist product lines to meet customer needs

What We’re Looking For

Customer Service - High levels of customer satisfaction with frequently returning customers and growing live accounts

Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.

Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics

Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.

Pride - You take pride in your work and are dedicated to producing top-notch results.

Why Choose Us?

Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.

Supportive Environment - Join a culture that prioriti s es your growth, with the resources and support you need to excel.

Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.

Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks !

Work-Life Balance - We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm.

What's Next

If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.

Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you!

Apply
Other Job Recommendations:

Office Customer Service & Sales Administration Assistant

Gainsborough Giftware Ltd
Suffolk, England
  • Self-motivated
  • Friendly and personable
  • Is confident with using digital programs...
23 hours ago

Customer Service / Sales Office Administrator - Part Time Permanent, Competitive Rates

Rutland Biodynamics Ltd
Rutland, England
£25,500 - £28,500 a year
  • Someone with experience in a professional sales office role,...
  • You will be working with customers who are based within the...
1 week ago

Customer Service Advisor - Walthamstow

Dean & Wood Ltd ta/ Beijer Ref UK & Ireland
City of London, England
  • A flexible, team-oriented individual with a passion for...
  • Strong communication skills, with a professional telephone...
1 week ago

Customer Service and Sales Assistant

Placement Professionals
Plymouth, England
  • Meeting and speaking with customers to promote products and...
  • Building long-term customer relationships based on honesty...
4 weeks ago

Retail Senior Sales Advisor

Apricot Clothing
Sheffield, England
We have an amazing opportunity to join our Apricot family in one of our retail stores! Working within the store senior team, you...
3 weeks ago

Customer Service Advisor - Work from Home

Search Hiredonline
Dundee City, Scotland
  • You will receive full training for this remote working role...
  • Inbound customer service relating to maintenance queries and...
3 weeks ago

Part Time Sales Advisor

F Hinds
Worcestershire, England
£24,420 - £28,808 a year
F. Hinds is one of Britain's largest family owned jewellers with over 100 stores nationwide, delivering excellent customer service...
4 weeks ago

Customer Service Advisor

RTN Medical
Remote
  • Act as the first point of contact, providing a professional...
  • Handle inbound and outbound phone calls and emails...
2 weeks ago

Sales / Customer Service Representative

Avid Plc
East Sussex, England
  • Outbound calling – warm and cold calls
  • Answering incoming telephone calls and handling customer...
4 weeks ago

Service Delivery Assistant

VICTIM SUPPORT
Bournemouth, Christchurch and Poole, England
£24,420 - £29,269 a year
  • An extra day off for your birthday & options to buy or...
  • Supporting the Dorset Team to provide a high quality and...
23 hours ago