Telephonist Wanted – Join Our Growing Taxi Team!
Location: Working in our Belper office
Hours: 30 hours per week covering Thursday, Friday, Saturday & Sunday
Salary: To Be Discussed
- We’re a busy, expanding local taxi company looking for a friendly and reliable Telephonist to join our team. If you have a background in customer service and thrive in a fast-paced environment, we want to hear from you!
Key Responsibilities:
- Answering incoming calls and booking taxis using our iCabbi dispatch system
- Providing excellent customer service over the phone
- Coordinating with drivers and dispatch to ensure prompt service
- Handling a range of enquiries and resolving customer issues politely and efficiently
What We’re Looking For:
- Previous experience in customer service or a call-handling role
- Clear and confident phone manner
- Good local knowledge (or willingness to learn)
- Strong computer skills and ability to multitask
- Calm, reliable, and able to work under pressure
Why Join Us?
- Friendly, supportive team
- Growing company
- Flexible shifts available
- On-the-job training provided
Help keep the town moving — become the voice of our taxi service!
Job Types: Part-time, Freelance
Pay: £350.00 per week
Expected hours: No less than 30 per week
Experience:
- Icabbi: 1 year (required)
- Microsoft Excel: 1 year (preferred)
- Customer Service: 2 years (required)
Language:
- English (required)
Work Location: In person
Application deadline: 11/03/2024
Reference ID: ControllerMAR24