We are seeking an organised and proactive Scheduler to plan and manage maintenance and construction works, ensuring smooth operations, compliance, and excellent customer service.
If you have a passion for precision and enjoy being the cornerstone of smooth operational planning, we’d love to hear from you!
What you will be doing:
- Plan and organise works to meet client targets, minimise downtime, and optimise resources.
- Handle internal and external inquiries, ensuring customer expectations are surpassed through dynamic adjustments.
- Track operatives' work accuracy and completion rates to provide performance insights.
- Foster a positive safety culture, monitor lone workers, and track operative activity throughout shifts.
- Prepare statistical and performance data using tools like Excel and internal systems.
- Work with colleagues to deliver an efficient repair and maintenance service within cost, time, and quality standards.
- Provide professional and high-quality communication, resolving inquiries efficiently and ensuring seamless service delivery.
- Adjust schedules for leave, sickness, or unforeseen disruptions and liaise with clients or contractors as needed.
- Handle clerical tasks, correspondence, and document coordination for the team.
What we are looking for:
- Experience of using a computerised Scheduling or planning systems.
- Good planning skills
- Good customer care skills
- Willing to be proactive in the continuous improvement of a quality service
- Understanding of maintenance and operational activity
- Able to demonstrate initiative when dealing with situations and completing tasks.
Interview Process:
Candidates will undergo in-person interviews, consisting of a competency-based interview.
Additional Information:
Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:
- Right to work verification
- Qualification certificate check
- 2x Completed references
- OH Health Questionnaire – Fit For Work
- DBS check (if required for role)
- Completion of all new starter documentation including signed T&C’s
Please note, we reserve the right to close this vacancy early if we receive a high volume of applications.