SAVINGS ADMINISTRATOR
- Location: Thurlby, Bourne, PE10
- Type: Full-time
- Salary: Competitive, based on experience
- Reporting to: Savings Manager
ABOUT US
At Cascade Cash Management, we help individuals, businesses and charities make the most of their savings through smart, secure and seamless cash management. Our award-winning platform enables clients to access the best savings rates across the market while enjoying FSCS protection, full transparency and expert support.
We’re a passionate and growing team driven by innovation, exceptional service and a commitment to financial empowerment. As we continue to grow, we're looking for an organised and enthusiastic Savings Administrator to join our team and help us deliver exceptional service every step of the way.
THE ROLE
As a Savings Administrator, you’ll play a key role in supporting the day-to-day operations of the business. You’ll be responsible for ensuring client records are accurate, documentation is complete and processes are followed with care and attention.
You’ll be someone who enjoys working in a fast-paced environment, takes pride in doing things properly and is always ready to lend a hand.
KEY RESPONSIBILITIES
- Provide administrative support across client onboarding and account opening processes.
- Maintain accurate records and ensure documentation is completed to a high standard.
- Assist with handling client queries by email and phone in a friendly, professional manner.
- Support the operations and savings team with ongoing account management.
- Help co-ordinate communications with banks, clients and financial advisers.
- Carry out regular checks to ensure compliance and data integrity.
- Contribute to process improvements and the overall efficiency of the team.
WHAT WE’RE LOOKING FOR
- Previous experience in an administrative role (finance/regulated industry preferred but not essential).
- Excellent attention to detail and high standards of accuracy.
- Strong written and verbal communication skills.
- Organised, reliable and able to manage multiple tasks.
- A positive team player who is proactive and eager to learn.
- Comfortable using Microsoft Office and working with digital systems.
WHAT WE OFFER
- A friendly and supportive team environment.
- Opportunities to grow with a fast-scaling fintech.
- 25 days holiday plus bank holidays plus a day for your birthday.
- Pension contribution.
- Employee benefits.
- Regular team socials and events.
- The chance to make a real impact in a purpose-led business.
READY TO JOIN US?
If you're excited by this opportunity and want to be part of something meaningful, we’d love to hear from you. Please send your CV and a short cover note to Emma.Black@cascade.co.uk.
Job Type: Full-time
Pay: From £12.21 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
- Store discount
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: SAVMAN0825