Taylor Rose is a Top 60 Law firm with a national footprint across the UK. We are committed to developing our employees and to delivering outstanding service to our customers. Our vision is to continue to deliver #smart #modern #law and to embrace and develop our employees through their (legal) career.
The Salesforce & Slack Administrator role will be a permanent role within our platform Department that is at the heart of our IT transformation. The Salesforce & Slack Administrator will be hands-on and responsible for the day-to-day configuration, support, maintenance and improvement of our Salesforce products. Working closely with the related internal and third-party technical teams, the Administrator will support, administer and enhance the suite of Salesforce and related products working as part of a multi scrum team model.
We work Monday to Friday 9am – 5pm, offering 26 days holiday, plus Bank Holidays, Pension, Company Events and a commitment to Training and Development opportunities. We can offer this position as a hybrid role.
This role involves but is not limited to:
- Administer, support, maintain and continue the development of the Salesforce platform as a core business tool
- A key focus on realising the key benefits of Slack as a workplace operating system
- Act as front line Salesforce support to a large and growing user base
- Handle many Salesforce administrative functions including user account maintenance, profiles, roles, permission sets and other routine tasks alongside our existing Salesforce Administrator but with a specialised focus on Slack.
- Building and maintenance of reporting and dashboard suites with a key number of finance related reports
- Complete regular internal system audits and prepare for upgrades.
Requirements:
- Current Salesforce Administrator certification
- Slack Administration certification
- Demonstrated ability to effectively communicate technical issues and resolve problems at all levels of the organisation both internally and externally
- A demonstrated ability to understand and articulate complex processes
- Strong understanding of Salesforce best practices and functionality
- Possess strong problem solving and technical skills to effectively design quality solutions
Taylor Rose will contact you by telephone or email regarding your application. We do not ask for personal details upon application and all emails will come from a legitimate email address. If you are asked to respond to an application with your personal details, then please contact the Recruitment team.
Company Core Values:
- Aspire: To challenge convention, an entrepreneur with energy for change. To be the best that we can be
- Integrate: Bring together people and systems into a cohesive force
- Innovate: To creatively evolve our working practices, use our revenue and resources in a virtuous cycle of improving our people, systems and growth
- Commit: To delivering excellent client experience and working with integrity, investing in long term relationships, creating a strong market position and delivering sustained commercial advantage
Job Type: Full-time
Pay: £45,000.00-£48,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
- Sick pay
- Work from home
Education:
- Bachelor's (preferred)
Work authorisation:
- United Kingdom (required)
Location:
- Peterborough PE3 6SB (preferred)
Work Location: Hybrid remote in Peterborough PE3 6SB
Reference ID: JTJKPET