Reservations & Sales Administrator - Full Time
The Silent Disco Company is a fun and exciting company to work for. We pride ourselves as the UK’s leader in the Silent Disco industry, providing unrivalled service with consistent 5-star customer satisfaction. Currently, in a stage of fantastic growth, we are looking to expand our Sales team with enthusiastic individuals who have excellent Sales and Customer Service Experience.
Key Responsibilities:
- Handle both inbound and outbound calls from new and existing customers in a professional manner
- Assist customers with enquiries regarding the products and services we offer
- Reaching out B2B to Event’s Companies etc.
- Sales Order Processing on our internal RMS System.
- Sending Quotes to pre-existing leads via our internal CRM System.
- Sales Calls Inbound and Outbound
- Managing all email correspondence in an efficient manner
- Accurately describe our product features and benefits to increase your personal sales revenue
Self Management;
- Enthusiastic Team player with a positive contribution to the office ambience
- Excellent timekeeping is essential
- Achievement/Commission Focused
- Makes productive contributions
- Someone who is self-aware, resilient and optimistic.
- Able to prioritise your own workload whilst maintaining an efficient standard
- Excellent communication skills both written and verbal
- Willingness to work alongside colleagues in a team-based environment.
Essential Skills and Attributes:
- Excellent communication and telephony skills
- Good organisational skills
- Ability to work accurately and methodically
- Good numeracy and IT skills
- Reliability and dependability
- Track record of over-achieving sales quota
- Solid communication and interpersonal skills
- Customer service focused
- Friendly, helpful, confident and an engaging personality
- Ability to plan and organise workloads efficiently
- Flexible approach to duties and tasks
- Smart and Presentable
- Understanding requirements of excellent service and the impact of failure/cost of poor quality
What we can do for you:
- Contracted benefits for long term employment
- Free Equipment Hire
- Unlimited Commission
- Car Parking
Job Type: Full-time
Pay: £26,000.00 per year
Additional pay:
- Commission pay
- Performance bonus
Benefits:
- Company pension
- Employee discount
- On-site parking
Schedule:
- Monday to Friday
Experience:
- Sales: 3 years (required)
- Events management: 1 year (preferred)
Work Location: In person