Reservations Sales Agent

Reservations & Sales Administrator - Full Time

The Silent Disco Company is a fun and exciting company to work for. We pride ourselves as the UK’s leader in the Silent Disco industry, providing unrivalled service with consistent 5-star customer satisfaction. Currently, in a stage of fantastic growth, we are looking to expand our Sales team with enthusiastic individuals who have excellent Sales and Customer Service Experience.

Key Responsibilities:

• Handle both inbound and outbound calls from new and existing customers in a professional manner
• Assist customers with enquiries regarding the products and services we offer
• Reaching out B2B to Event’s Companies etc.
• Sales Order Processing on our internal RMS System.
• Sending Quotes to pre-existing leads via our internal CRM System.
• Sales Calls Inbound and Outbound
• Managing all email correspondence in an efficient manner
• Accurately describe our product features and benefits to increase your personal sales revenue

Self Management;

• Enthusiastic Team player with a positive contribution to the office ambience
• Excellent timekeeping is essential
• Achievement/Commission Focused
• Makes productive contributions
• Someone who is self-aware, resilient and optimistic.
• Able to prioritise your own workload whilst maintaining an efficient standard
• Excellent communication skills both written and verbal
• Willingness to work alongside colleagues in a team-based environment.

Essential Skills and Attributes:

• Excellent communication and telephony skills
• Good organisational skills
• Ability to work accurately and methodically
• Good numeracy and IT skills
• Reliability and dependability
• Track record of over-achieving sales quota
• Solid communication and interpersonal skills
• Customer service focused
• Friendly, helpful, confident and an engaging personality
• Ability to plan and organise workloads efficiently
• Flexible approach to duties and tasks
• Smart and Presentable
• Understanding requirements of excellent service and the impact of failure/cost of poor quality

What we can do for you:

• Contracted benefits for long term employment
• Free Equipment Hire
• Unlimited Commission
• Car Parking

Job Type: Full-time

Pay: £26,000.00 per year

Additional pay:

• Commission pay
• Performance bonus

Benefits:

• Company pension
• Employee discount
• On-site parking

Schedule:

• Monday to Friday

Experience:

• Sales: 3 years (required)
• Events management: 1 year (preferred)

Work Location: In person