Outbound Italian Sales Representative – United Kingdom (Remote)
We are seeking highly motivated and results-driven Sales professionals to join our dynamic team!
As an Outbound Sales Representative, you will be be expected to consistently exceed quarterly sales targets through building a rapport with customers and identifying sales opportunities while adhering to quality & compliance metrics. The role consists of working with a high volume of outbound calls and emails to existing customer leads that are provided daily.
We work with some of the most prestigious and well-known companies in the world and you will be provided with comprehensive sales and product training, as well as mentorship and coaching from management & senior representatives.
Salary: Base £25,396 & up to £32,500 On Target Earnings.
Working hours: 8 a.m. to 5 p.m.
Location: Remote.
Job Responsibilities:- A competitive spirit and thrive under pressure, always striving for performance
- Proactive outreach to existing clientele with the aim to upsell new FinTech solutions
- Fully productive role - combination of calls (cold and warm) plus emails
- Pipeline management of a minimum of 200 managed opportunities and/or up to 1000 automated outreach opportunities
- Daily and Weekly reporting to Operations Team Leader on pipeline and sales progress
- Forecasting on sales volumes on a weekly & monthly basis
- Ecommerce research and self-prospecting may be required
- Account administration & record keeping
- Maintaining data hygiene and quality
- Consultative / Solution Selling approach to calls
- Assisting clients with the integration of new payment solutions on their websites
- Adhering to quality & compliance metrics
- 3 weeks initial training
- 1:1 support for the first live month from a Performance Specialist
- Weekly coaching sessions for the first 3 months, moving to bi-weekly thereafter
- 2 months target-free commission payout to allow time to get comfortable in your new role
- Daily support from team leaders and peers
- Team calibration and peer-to-peer coaching
- Learning & Information Libraries to support ongoing development
- All equipment provided by the company
- Attractive commission plans for achievement of targets
- Quarterly Incentives/Competitions within your teams
- Quarterly Award Programs
- Referral Program – earn up to €1000 for every successful hire you refer to our team!
- Employee Assistance Program
- Tenure Bonus Voucher every 6 months to the value of €250!
- Exceptional training provided
- Career Development Program
- Pension Plan (after 1 year)
- Health Care Subsidy (after 1 year)
- Fluency in English & Italian (C2 level)
- Minimum of 1 Year experience within Sales or Call Centre Role to be considered
- Excellent computer skills including experience with using Microsoft Office Suite
- Excellent communication skills, both oral and written
- A suitable remote working environment with a strong/stable private broadband connection essential
- CRM (Salesforce) experience preferred
- Knowledge of eCommerce preferred
- Target driven & self-accountable mindset
- Outgoing and confident personality
ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.
Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.