Receptionist - PT
Birmingham
Contract: Permanent
Salary: £
THE BRAND
At F1® Arcade, we’ve completely revolutionised the traditional arcade by creating the first-ever Formula 1 entertainment and hospitality concept with socialising at its core for fans and non-fans alike. F1® Arcade venues provide an immersive, state-of-the-art F1® racing simulation experience, gamified for a mass audience, with ‘best in class’ hospitality and exceptional venue design, all under one roof - for the ultimate night out in the fast lane…
We’re looking for a Receptionist to join our team at our Birmingham Arcade!.
Key Responsibilities of the Receptionist:
- Be the friendly face that greets every guest, creating a positive and exciting first impression.
- Handle guest questions, concerns, or complaints with professionalism and urgency.
- Communicate effectively with the kitchen and bar to ensure accurate and timely delivery.
- Help manage reservations and walk-ins efficiently to keep the guest flow running smoothly.
If you have experience in the below too that would be advantageous:
- Previous experience within a hospitality or entertainment setting.
What we can offer you:
- Great team discount of 50% off food & drink at any time for you and up to 3 friends.
- Complimentary off-peak racing for you and up to 3 friends.
- Monthly team social events.
- Twice yearly team parties.
- Paid volunteer days.
- Access to GP 24/7.
- Paid cash plans for dental, physio, mental health and optical subscription plans, and more up to the value of £950.
- Enhanced maternity & paternity pay.
- Paid bereavement leave.
- Company sick pay scheme.
- Employee discount platform, including gym memberships and retail discounts.
- Financial wellbeing platform.
- Holiday entitlement of 28 days including bank holidays.
- Refer a friend scheme.
We are committed to creating a vibrant and dynamic environment where our team members can thrive. If you’re passionate about hospitality, gaming, and delivering top-notch customer experiences then the race is on, you in?