Job Summary
Noble Harbour Solicitors are a small and busy firm with a focus on a friendly, face to face approach to Conveyancing. We are seeking a Receptionist to support and join the team within the Residential Conveyancing sector.
The role will include welcoming all clients and other visitors to the firm in a helpful, friendly and professional manner. There is a high degree of responsibility to project the image and ethos of the firm at all times. Assist in the smooth running of the practice by providing a range of support services within the general office function. A six month probationary period is to be successfully completed and two references sought.
Key Skills:
- Friendly and helpful team player.
- Excellent customer service skills.
- High level of attention to detail.
- Excellent listening and communication skills.
- Friendly telephone manner.
- IT literate – Microsoft Word/Excel and Outlook.
Your duties will include:
- Effectively processing all incoming telephone calls including the logging of calls and the conveying of messages.
- Management of meeting room and fee earner diary.
- To assist in accordance with professional standards (including SRA and CQS) and internal firm requirements.
- Adherence to AML, client care and compliance procedures.
- To assist in the firms filing and archiving systems.
- Dealing with client enquiries and communicating with a variety of third parties.
- Taking client instructions, checking ID.
- Undertaking photocopying and scanning.
- Collecting, scanning and distributing mail.
- Emailing and corresponding with various parties on cases.
- Ensuring client information and documentation are saved and maintained on the firm’s Case Management System.
- Preparing mail for dispatch.
- Ensure the confidentiality of the client and firm’s information and documentation at all times.
- Undertake other clerical and administrative duties as may reasonable be required from time to time.
Job Type: Permanent
Pay: From £12.21 per hour
Expected hours: No less than 22.5 per week
Schedule:
- Monday to Friday
Experience:
- receptionist/clerical assistant: 1 year (preferred)
Work Location: In person
Application deadline: 04/09/2025