Receptionist

RML Group
£24,420 - £29,187 a year
North Northamptonshire, England
Full time
1 day ago

Job Advert

Receptionist

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About the Role

We are looking for a highly organised and professional Receptionist to be the first point of contact for our visitors, clients, and callers. This is a key role within the business, providing exceptional customer service, managing front desk operations, and supporting wider administrative functions to ensure the smooth running of the office.

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Key Responsibilities

  • Welcome visitors in a warm, professional manner and direct them appropriately.

  • Answer, screen, and forward calls promptly and efficiently.

  • Maintain a tidy, presentable reception area and ensure supplies are stocked.

  • Manage incoming/outgoing mail, deliveries, and courier requests.

  • Oversee visitor logs, issue passes, and handle meeting room bookings.

  • Provide administrative support including data entry, filing, scanning, and photocopying.

  • Order office supplies, stationery, diaries, and planners.

  • Monitor and restock breakout areas with tea, coffee, and refreshments.

  • Support events management, logistics, and meeting preparations.

  • Handle the Info@ mailbox and respond/redirect emails efficiently.

  • Manage corporate work wear (ordering, distribution, and laundering).

  • Take responsibility for stock on the mezzanine floor, ensuring it is secured.

  • Make refreshments for customers and visitors as required.

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Skills & Experience

  • Previous experience in reception, front desk, or customer service (preferred but not essential).

  • Excellent communication and interpersonal skills, with a professional and approachable manner.

  • Strong organisational skills with the ability to multitask and prioritise effectively.

  • Proficiency in Microsoft Office (Word, Excel, Outlook).

  • High attention to detail with a commitment to delivering quality service.

  • Ability to work independently as well as part of a team.

  • Confident under pressure, proactive, and able to use initiative.

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Why Join Us?

This is a fantastic opportunity for someone who thrives in a front-facing role and enjoys being at the heart of a busy office. You’ll be the welcoming face of our organisation while gaining exposure to a wide variety of administrative tasks and working with colleagues across the business.

Apply
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