Description
Receptionist | Part time
Birmingham
Salary: £16,380
We are seeking a professional and personable Corporate Receptionist to join our team in a vibrant area in Birmingham. The ideal candidate will be the first point of contact for our clients and visitors, representing our brand with professionalism and warmth. This role is essential in ensuring smooth administrative operations and providing excellent customer service.
Hours and Salary
Salary: £16,380 Part-Time pa.
Hours: Monday and Tuesday 8am - 6pm, Wednesday 8am – 1pm
Key Responsibilities
Reception responsibilities
- Greet and welcome all visitors to the building, in a friendly and professional manner
- Manage incoming calls and direct them to the appropriate departments
- Prepare and write reports as needed, ensuring accuracy and attention to detail
- Efficiently manage deliveries, including couriers and post
- Provide excellent customer service to everyone visiting or working in the building
- Manage appointments and schedules for meetings and events
Building Management
- Establish yourself as ‘the face of the building’ and the go to person for questions / queries
- Work closely with the Building Manager – confidently reporting building issues and helping manage to resolution
- Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress / maintenance log
- Weekly report to key stake holders
Supporting Initiatives & Community
- Where appropriate, you will help manage and populate social media channels ensuring content follows the brand guidelines
- Working alongside the events and marketing team you will help with events, if required, and reach out to local businesses to negotiate exclusive discount privileges which will be offered to the tenants in the building
Skills, Knowledge and Expertise
- Experienced front of house receptionist and able to deliver impeccable customer service
- Proactive, self-motivated and enjoy working independently
- Excellent written and oral communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and willing to learn in house systems
- Professional appearance and demeanour
Benefits
Contributory Pension Scheme/Life assurance
LAH Training Academy
Company Events
Wellness scheme, including a 24-hour confidential helpline, virtual / telephone GP
About LAH Property Marketing
LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.
For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.
For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.