Why Join Us:
Do you enjoy communicating with various stakeholders?
Do you thrive on delivering on set SLAs/KPIs?
Do you want to provide the best customer service?
If yes then read on, as Arcus Facilities Management are seeking an experienced PPM Coordinator, to join us on a permanent basis in Cirencester.
About the Job:
When you join us, you’ll receive:
Are you looking for an employer who is big on career development?
Do you enjoy communicating with various stakeholders?
Do you thrive on delivering on set SLAs/KPIs?
Do you want to provide the best customer service?
If yes then read on, as Arcus Facilities Management are seeking an experienced PPM Coordinator, to join us on a permanent basis in Cirencester.
Ensure PPM Remedial quotations are received and uploaded to Verisae for the client’s approval within the contractual KPI timeframe.
- Reviewing approved PPM Remedials, ensuring the tasks are allocated and shared with the supply chain and internal teams on time and following them through to completion within the contractual KPI.
- Drive and improve overall Arcus Compliance.
- Supervise and maintain all compliance documents.
- Supporting in running of reports from Verisae against PPM/Quote status’ - analysis & reporting.
- Utilising Arcus resource to maximise efficiency.
- Chase and escalation management.
- Identifying and assessing areas of significant business risk.
- Managing and reporting compliance breaches and exposures.
- Developing, implementing, and maintaining internal audit policies and procedures in accordance with best practices.
- Supporting various departments by collecting and coordinating internal compliance data with auditors and various departments.
- Respond to all customer requests within specific contractual / procedural timescales in order to meet agreed KPI's and SLA's.
- Provide support to the Service Delivery Manager, Admin team and PPM Co-Ordinator.
- Working with the Service Delivery Manager to identify ways of developing and advancing processes and procedures within compliance.
- Ensuring that Compliance, Incident, and Operational Reports are submitted in the agreed format, on a timely basis and in line with reporting requirements.
Specific Qualifications:
Strong MS Office skills together with knowledge of Excel (VLOOKUP’s)- Understanding of soft facilities management.
- Experience of business systems preferably Verisae.
- Technical knowledge of property assets and their maintenance requirements
- Frequency of assets
- Understanding of certification/reports, to interpret supply chains dockets
If you have a ‘can-do’ attitude are flexible, having great listening and problem-solving skills. Have experience within either call centre or any type of retail sector, then we want to hear from you!
When you join us, you’ll receive:
- Salary: £28,000 - £31,000 per annum (depending on experience)
- 25 days annual leave, plus bank holidays
- Up to 4% discretionary bonus scheme, subject to achievement of targets
- 25 days annual leave + Bank Holidays
- Group personal pension scheme of matched contributions between 5% and 6%
- Life Assurance
- Funded Training Sponsorship Scheme
- Cycle to Work Scheme
- Health Cash Plan
- Up to 10% off B&Q/ Trade Point
- 20% off Nuffield Fitness and Wellbeing Centres
Don’t miss out on this great opportunity, and apply today by clicking on the ‘apply’ button.