Planning & Support Admin
Department: Claims Management
Employment Type: Permanent - Full Time
Location: Bolton
Reporting To: Lee Rourke
Description
New OpportunityDavies are looking to recruit a Planning and Support Administrator to join our Motor Engineering team in Bolton. Joining Davies as a Planning and Support Administrator means that you’ll be the planning our engineers routes, booking inspections and supporting customers. So, you’ll need to be a great communicator, well organised and dedicated to providing a professional and empathetic service
#INDUKI
What will your day look like:
Dealing with inbound/outbound callsArranging inspections with customers
Dealing with queries from customers, insurance companies and repair
Liaise with garages both via e-mail and the telephone.
Data inputting and accepting new jobs onto database
Route planning for field engineers
Ensuring work is performed within SLA
Knowledge and Abilities:
A professional and adaptable communication style - both written and verbal;Efficient administrative skills;
Strong numeracy, literacy, and IT skills;
A proactive attitude, and an enthusiastic approach
There are no specific qualifications that we demand for the role; and although we welcome those with previous industry experience, it’s transferable skills and qualities that we value here at Davies
Benefits
Career & Purpose- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
- The Davies Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
- Pension, 5% employee and 5% employer contribution
- My Choices at Davies provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100's of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working; hybrid, work from home or join a collaborative office space
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan