We aim to provide and maintain excellent service standards for our drivers and customers, so we are looking for an EXPERIENCED Telephonist/Dispatcher to join our team. Duties to include answering calls and booking in cars, and dispatching jobs using our computerised system. Dealing with enquiries, emails and liaising with customers and drivers. Must be computer literate, have good customer service skills, geographical knowledge would be preferred but not essential. This position operates on a shift based pattern including days,nights and weekends, candidates should be fully flexible to cover any shifts as required and also holidays/sickness days and should be over 18. NMW applies.
Job Types: Part-time, Permanent
Pay: £12.21-£13.00 per hour
Expected hours: 12 – 16 per week
Application question(s):
- Due to being a 24 hour business you must be fully flexible to work days/nights/ weekdays/weekends as required.
- Due to hours required we adhere to working time regulations are you aged 18 or over?
Experience:
- Customer service: 2 years (preferred)
- Working within taxi industry: 1 year (preferred)
Language:
- English (required)
Work Location: In person