Outreach and Engagement Officer

Contract type: Permanent

Rank/grade: D

Salary: Starting Salary £36,040 + £6,710 London Weighting *pay award pending*

Directorate/department: National Fraud Intelligence Bureau

Vetting level required: MV/SC

Location: Guildhall Yard East, London

This role is open to all Police Staff / external candidates who meet the essential criteria of the person spec, regardless of current grade.

The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation to ensure that everyone has the opportunity to thrive in the work that we do.

Who are we?

As City of London Police, we protect the people, businesses and infrastructure of the City of London, one of the most important and dynamic environments in the UK and globally. London City is the smallest borough in London, so does that make our job any less challenging? Absolutely not – because there’s so much going on.

City of London Police play a vital role in keeping the City of London diverse community safe. As a Police Staff member, you will be helping to making the city safer and deliver a valued service for those that live, work and visit the City.

The City of London Police is keen to promote flexible working and will, subject to operational policing requirements, proactively consider all applications to work flexibly.

The City of London Police is committed to equality of opportunities and continuously strive for inclusivity within our Force. We welcome applications from all sections of the community, particularly from those with disabilities and long-term conditions, those with Black, Asian and other Minority Ethnic backgrounds, female candidates, and LGBTQIA+ individuals.

About the team

The City of London Police is the designated National Lead Force for fraud and cyber-crime and is responsible for Action Fraud, the national fraud and cybercrime reporting service which also incorporates the National Fraud Intelligence Bureau (NFIB) and National Economic Crime Victim Care Unit (NECVCU). The City of London Police’s mission is to protect the public by preventing and disrupting fraud and cyber-crime through capable, coordinated, and effective policing.

About the role

The outreach and engagement officer within the National Fraud Intelligence Bureau (NFIB) serves as a strategic ambassadorial role, focusing on fostering meaningful relationships with key stakeholders and acting as a central point of contact, by sharing intelligence and exploring collaborative opportunities.The role is to provide sector specific insight of reporting mechanisms and services policing offer, whilst facilitating connections between law enforcement and industry experts.

Responsibilities

In this role, you will:

• Build and maintain a range of meaningful relationships at senior levels across a broad spectrum of industry sectors, influenced by control strategy priorities.
• Design, host and deliver conferences, webinars and workshops for audiences of various sizes, sectors, subject knowledge and across a spectrum of managerial levels.
• Represent the NFIB and City of London Police both internally and externally, commonly at other police or governmental department meetings.
• Showcase the services offered by CoLP to business and industry to increase reporting and the quality of reports.
• Be an ambassador for the CoLP National Lead Force Functions.

Requirements

For this role, we need you to have experience of:

Experience

• Working knowledge of fraud, economic and cybercrime.
• Previous experience of working with external stakeholders and in collaboration with either the public, private or third sector.
• Experience of presenting to audiences of various sizes, sectors and subject knowledge, with the ability to adapt contents to meet audience requirements as required.
• Experience of planning and delivering high quality workshops.
• A proven track record of liaising and negotiating with external stakeholders.

Skills

• Excellent written and verbal communication skills.

• Excellent stakeholder management and interpersonal skills to develop and maintain relationships.
• Ability to understand the National Intelligence Model principles and disseminate appropriate intelligence products.
• Excellent planning skills, including event planning, projects and coordinating delegates
• Strong diplomacy skills, managing the expectations of stakeholders.
• Strong interpersonal skills to build and maintain good relationships with key industry stakeholder
• Good ability to adapt and incorporate new and emerging technologies. This could include presentation tools and content streaming applications, such as Vimeo.

Knowledge

• Good understanding of relevant legislation and national strategy for fraud, economic and cyber.
• Ability to review and understand intelligence documents and simplify for the intended audience.
• A working knowledge of the National Intelligence Model.
• A sound understanding of different types of fraud, economic and cyber methodologies used.
• Good IT skills across a number of different programmes and a willingness to gain further knowledge.

This vacancy is open only to those who have the right to work in the UK.

If you would like to discuss the role please contact: aimee.payne@cityoflondon.police

Selection Process

As part of the initial application process, you will be asked to evidence how your experience, skills, and knowledge demonstrate your ability to meet the person specification of the role.

The application and interview will be tested under Level 2 of the College of Policing Competency and Values Framework.

Applicants who fail to address the skills/knowledge/experience of the job description will not be considered.

The closing date for applications is 9th September 2025 @ 23:59

Following shortlisting, successful candidates will be invited to attend a competency-based interview which is anticipated to be held week commencing 22nd September 2025.

We strive to ensure all our information and services are accessible to and useable by everyone. If you would like to receive any information in a different way, would like us to do anything differently to help you apply for our roles, or have any other questions, please get in touch with HR via hrservices@cityoflondon.police.uk

Benefits:

A diverse workforce improves the service we provide to our public by making us more approachable and relevant within our communities. This is why it’s vitally important that we recruit people from a wide range of communities and backgrounds with an understanding of cultural issues and a wide range of skills. We therefore particularly encourage female and people from Black, Asian and other Minority Ethnic communities to join us.

The way we work is changing. With a few exceptions most roles will be able to accommodate part time, job share and flexible working patterns. We can also offer hybrid working patterns of home and office-based shift patterns. Feel free to speak to us about any flexible working requirements.

The Force has a number of Staff Support Networks that can offer you support and advice. Applicants are very welcome to contact the networks directly if they need any support or ask any question before they apply. For further information on the networks and their contact details please visit:

https://www.cityoflondon.police.uk/police-forces/city-of-london-police/areas/city-of-london/about-us/about-us/equality-and-diversity2/equality-and-diversity-support-networks/

• LGPS Pension Scheme - Local Government Pension Scheme explained - Which?
• Access to Blue Light Card scheme - Welcome to Blue Light Card
• Discounts within the Square Mile specifically for City of London Police employees
• Free access to our Force Gym (with dedicated time for female colleagues throughout the week), Personal Training Instructors with a range of specialisms, and a large variety of fitness and wellbeing programmes
• 29 days’ annual leave + bank holidays, increasing up to 34 days with continuous service
• Season Ticket Loans
• Cycle to Work Scheme