Job Title: Outbound Sales Agent (UK)
Location: Sheffield, UK (fully office-based)
Working hours: 11:30AM – 8:00PM, Mon – Fri
Salary: £26,250 + commission (up to £1,500/month)
Are you an experienced sales agent looking to work in a Sheffield City Centre based contact centre specialising in health, wellness and lifestyle brands and products?
We’re on the lookout for energetic, persuasive, and customer-focused Outbound Sales Agents to join our expanding UK sales team. If you're passionate about connecting with people, have a natural flair for conversation, and thrive in a fast-paced, target-driven environment — this one’s for you.
You’ll be working with warm leads across the UK market — customers who’ve previously purchased from us but haven’t been active in a while, customers with current subscriptions to our brands and abandoned carts. Your mission? Reignite their interest, build relationships, and drive sales by offering real value — no robotic scripts, just real conversations about our brands and products.
Key Responsibilities
- Make high-volume outbound calls to existing UK-based customers who’ve previously engaged with our brand either online or via phone.
- Building trust and rapport through authentic, value-driven conversations whilst delivering top quality service.
- Understand customer needs through effective questioning, active listening and recommending the right products.
- Own your pipeline — manage accounts, track activity, and spot opportunities to grow revenue amongst your customers.
- Hit and exceed personal and team-based sales targets.
- Feed insights and objections back to the wider sales team and management to refine our strategies.
- Stay organized and accurate when using our CRM and systems.
- Have a strong knowledge of all products and services we offer to customers across our brands.
What We’re Looking For
- 2+ years of outbound phone-based sales experience.
- Strong relationship-building and communication skills whilst remaining professional and personable.
- Comfortable selling without a script and handling objections with confidence.
- Fluent, professional English and a confident phone presence.
- Motivated, resilient, and coachable — especially when the day gets tough.
- Tech-savvy with solid CRM/data entry skills to accurately process sales and information.
Salary & Working Hours
You will receive a basic salary of £26,250 per annum. The role comes with a commission structure of up to £1,500 per month.
You will work on a set shift of 11:30am - 8:00pm (Mon-Fri) - Some weekend work will be required during our busy trading periods.
37.5 hours per week.
Why Join Us?
- Be part of a growing, high-energy team that actually celebrates wins.
- Work in a culture that values performance, development, and fun.
- Career growth into senior roles or campaign strategy work.
- 31 Holidays (including bank holidays)
- Overtime offered at an increased rate of pay.
- Enjoy perks like free fruit, beverages, our learning corner
- Perkbox access — our employee discount and reward programme
- City centre based location with excellent transport links for both bus and train within a 5 minute walk.
- Performance incentives
- Lucrative commission scheme
Ready to bring your sales skills to the next level?
Apply today and let’s make great things happen together.
Job Types: Full-time, Permanent
Pay: £26,250.00 per year
Benefits:
- Casual dress
- Company events
Work Location: In person