Office Administrator
Location: Bridge End Industrial Estate, Egremont, Cumbria
Company: Cumberland Windows
About Us
Cumberland Windows (est 1989) is a trusted local business providing high-quality window, door and conservatory installations across West Cumbria. We pride ourselves on excellent customer service, reliable workmanship, and a friendly, supportive working environment.
Role Overview
We are looking for a highly organised and proactive Office Administrator to join our team. This role is ideal for someone with strong communication skills, excellent attention to detail, and the ability to manage a variety of administrative tasks efficiently.
Key Responsibilities
- Answering phone calls, taking accurate messages, and directing queries appropriately
- Monitoring and responding to emails in a timely manner
- Checking and following up on online enquiries
- Maintaining accurate filing systems (both physical and digital)
- Taking card payments from customers
- Typing and preparing quotation letters and other correspondence
- Processing and paying invoices and suppliers
- Managing customer reviews – sending invitations to leave feedback and responding with thanks when received
Skills & Experience Required
- Previous experience in an administrative or office-based role
- Confident telephone manner and strong customer service skills
- Good IT skills, including Microsoft Office (Word, Excel, Outlook)
- Ability to manage multiple tasks and work to deadlines
- High level of accuracy and attention to detail
- Friendly and professional approach
Working Hours & Benefits
- 9am to 3pm (with flexible options) Monday - Friday
- Salary £13.50 to £14.50 (depending on experience)
- Supportive team environment with training provided
- Opportunity to be part of a reputable, well-established local business
How to Apply
To apply, please send your CV and a brief covering letter to Mrs Sarah Needham cumberlandwindow@aol.co.uk or drop it off at our office at:
Cumberland Windows - Unit 5
Bridge End Industrial Estate
Egremont, Cumbria, CA22 2RD
Job Type: Part-time
Pay: £13.50-£14.50 per hour
Expected hours: 30 per week
Benefits:
- Company pension
- Flexitime
- On-site parking
Ability to commute/relocate:
- Egremont CA22 2RD: reliably commute or plan to relocate before starting work (preferred)
Education:
- GCSE or equivalent (preferred)
Experience:
- Office based: 1 year (preferred)
Language:
- English (required)
Location:
- Egremont CA22 2RD (preferred)
Work Location: In person
Application deadline: 31/08/2025