Job Overview
We are seeking a dedicated and friendly Night Porter to join our team. The ideal candidate will play a vital role in ensuring a welcoming and efficient environment for our guests. As a Porter, you will be responsible for providing exceptional guest services, assisting with luggage, and maintaining the cleanliness and orderliness of the premises. This position is perfect for individuals who thrive in a hospitality setting and enjoy interacting with people from diverse backgrounds.
Duties
- Greet guests warmly upon arrival and departure, ensuring they feel welcomed and valued.
- Assist guests with their luggage and personal belongings, providing support as needed.
- Maintain cleanliness in public areas, including lobbies, hallways, and entrances.
- Respond promptly to guest inquiries and requests, demonstrating excellent phone etiquette.
- Collaborate with other hotel staff to ensure seamless guest experiences.
- Provide information about hotel services and local attractions to enhance guest satisfaction.
- Ensure that all areas are well-organised and presentable at all times.
Requirements
- Previous experience in guest services or hospitality is preferred but not essential.
- Strong interpersonal skills with a friendly and approachable demeanour.
- Ability to work well under pressure in a fast-paced environment.
- Excellent organisational skills and attention to detail.
- A proactive attitude towards problem-solving and guest satisfaction.
Join our team as a Night Porter and contribute to creating memorable experiences for our guests while working in a dynamic hospitality environment!
Job Type: Part-time
Pay: From £12.21 per hour
Benefits:
- Discounted or free food
Work Location: In person