Job Introduction
Do you have customer service and administration experience? We are looking for a Medical Receptionist to join our bank team, who will provide the first point of contact for our patients and visitors. You will liaise patients, staff, healthcare professionals and outside agencies in a professional, calm and approachable manner.
Salary: 12.60 per hour
What will you be doing
What’s on offer?
Medical Receptionist – Bank
Do you have customer service and administration experience? We are looking for a Medical Receptionist to join our bank team, who will provide the first point of contact for our patients and visitors. You will liaise patients, staff, healthcare professionals and outside agencies in a professional, calm and approachable manner.
Salary: 12.60 per hour
Location: Various Practices, Litherland, Maghull, Netherton, Hightown, Crossways Thornton
What will you be doing
- Provide a responsive, courteous, calm and efficient service, to enable and support patient care.
- Respond to circumstances with a positive and flexible approach.
- Open premises and complete security checks, ensure all clinical rooms are prepared at the beginning and end of each day and perform the closure procedure to set alarms and lock premises (as and when required)
- Ensure that all patients and visitors at reception are greeted professionally their arrival is logged into the clinical computer system to record attendance
- Deal with administrative queries and requests from patients that visit the practice, and via email referring these to the Primary Care Hub as appropriate
- Process any patient repeat prescription requests that are received by the Practice on the clinical system
- Ensure patient confidentiality at all times
- Provide operational support to the onsite clinical team
- Be familiar with and adhere to PC24 Standard Operating Procedures.
- Ensure all relevant information is communicated to incoming staff through a robust handover.
What do I need
- Excellent verbal and written communication skills.
- You will work as a team and independently.
- Good IT skills including all Microsoft package
- Experience of EMIS is essential
- Experience of working within Primary Care practice
About us
Primary Care 24 (PC24) is a not-for-profit social enterprise established in 1990, delivering NHS contracts exclusively. The majority of our surplus is reinvested in patients and staff. We believe that primary healthcare should be accessible for everyone and are committed to delivering the best quality care we can, challenging social exclusion and working locally, where and when we can, to support our communities. We combine the best of the NHS with social enterprise innovation, developing solutions for NHS primary care and caring for our clinicians so that they can, in turn, care for our patients.
What’s on offer?
- £12.60 Ph
- Bank contract, where you can bid for the available shifts that suit you
- NHS pension scheme
- Eligible to apply for blue light card
Come join our proud team
This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore, it is advised to complete your application as early as possible to avoid disappointment.