Job Title: Learning Management Systems Administrator
Department: Learning Solutions
Location: Bristol
Pay Scale: £27,000 - £32,903 per annum
Contract: Permanent
Hours: Full Time (37.5 hours per week / 7.5 hours per week)
The Workforce Development Trust
The Workforce Development Trust is a not-for-profit organisation that provides services that support employers to develop skilled, sustainable, and efficient workforces in the UK and abroad. We operate via our four brands; Skills for Health, Skills for Justice, SFJ Awards, iCQ Awards and People 1st International, which deliver specialist, targeted skills interventions to support a variety of frontline public services.
Job summary
As part of the Learning Solutions department, you will be responsible for the day-to-day support of the WDT Digital Learning Solutions. You will support the implementation, delivery, and ongoing maintenance of our digital learning systems and services.
Our Digital Learning Solutions include:
- Moodle WorkPlaces eLearning platform (Skills for Health E-Learning
Occasional UK travel may be required.
What is the impact of the role on the business?
This role has direct impact on Service Quality & Client Satisfaction which has a direct and lasting impact on how clients perceive and experience the organisation's digital learning offerings. The Digital learning offerings ultimately improve healthcare compliance, which in turn enhances patient safety—a direct contribution to the organisation’s core mission.
Key business skills necessary for the role?
It is a varied and exciting role; the role has the need for technical consultancy with strong data literacy skills. And the role requires stakeholder and supporting various projects and teams to deliver the offerings.
What does the daily work look like?
No two days are the same, but most follow a dynamic mix of technical hands-on work, cross-team collaboration with sales and product development, and of course client interaction. The role follows a hybrid model, with a mix of remote work and in-office work. Time in the office is often spent with the friendly team for workshops, planning sessions, or onboarding support, while home days allow for focused technical work.
Key Responsibilities
Operational support
- Provide day-to-day technical and administrative support for the Digital Learning systems.
- Support clients, internal teams, and 1st line agents via the Helpdesk system.
- Act as second-line support for escalated digital learning queries.
- Support the Implementation Lead with client onboarding and solution rollout.
- Set up and configure new client environments on Moodle Workplace.
- Manage content interfaces (e.g. SCORM Connectors), test new content, and onboard partner-provided content.
Client Onboarding and Migration
- Support the structured onboarding of new clients, ensuring accurate setup of users, departments, and learning pathways.
- Migrate clients from legacy platforms or shared tenants to dedicated environments, ensuring seamless data transfer and minimal disruption.
- Collaborate with technical and project teams to validate configuration and content post-migration.
- Contribute to the migration of clients between platforms, ensuring data integrity and continuity of service.
For full job description and person specification please download full JD here and job pack here or click the link below:
https://www.wdtrust.org.uk/careers/learning-management-systems-administrator/
This job requires some days in the Bristol office. Please consider if you are willing to relocate before applying.
Only apply if you currently have a valid right to work in the UK.
Benefits:
- Generous annual leave entitlement up to a maximum of 28 days, plus public holidays and a potential Christmas closure
- Flexible working - 50% working from home with a dress for your day approach
- Staggered start and finish time
- Employee referral recruitment scheme
- We provide enhanced leave, bereavement, carers, maternity, paternity and sickness leave.
- Health and wellbeing benefits, access to our mental health first aiders, a confidential employee assistance programme, free eye tests and payment for an annual flu jab
- Enhanced pension scheme, with a contribution matching up to a combined 12%, and the option to join the Salary Exchange Pension Scheme along with death in service coverage at three times annual salary.
- Flexible employee benefits, portal including a cycle to work scheme
- Buy annual leave scheme
- Organisational development days and departmental training budgets
- Payroll giving, this is a tax-free way to donate to any charity, good cause or place of worship
The Workforce Development Trust is an equal opportunity employer and welcomes everyone.
If your experience differs a little from what is outlined in the job description, or you are missing a desired qualification, yet you think you can bring value to this role, please apply, we would like to hear more about you.
We strongly encourage people of all gender, religion, ethnic backgrounds, sexual orientation, and individuals with disabilities to apply.
If you need any reasonable adjustments at any point, please let us know. In your application, please feel free to advise on your preferred pronouns, for example she/her, he/him, they/them etc.
The Workforce Development Trust appreciate any applications that include cover letters explaining why they would be suitable for this role.
Closing date: Monday 25th August 2025
We reserve the right to alter the closing date before the one stated.
Please include your CV when applying. Cover letter optional, but beneficial. You can apply through our website
Only shortlisted candidates will be contacted