Inbound Freight Co-ordinator - Logistics
Full-time
Leeds - Thorpe Park
Ben Sherman started out in 1963 producing standout button down shirts from a factory in Brighton. Over 6 decades later the brand is still producing standout shirts, but has also expanded to a full lifestyle collection rich in the brands DNA. From the early days the brand has been linked to music and British subcultures and that remains a core aspect of the brands appeal today.
If you are passionate about being part of a British Heritage brand’s journey, why not join us?
Purpose of the role:
To provide direct administrative support to the Supply Chain Coordinator. The primary responsibility will be to assist in managing the delivery schedule, with a key focus on monitoring the department’s critical path and liaising with freight forwarder, suppliers and Head Office departments.
Responsibilities:
Supply Chain Tracking
Daily interaction and management of freight forwarder ensuring continued focus on priorities
Assist in maintaining the delivery schedule – Head Office deadlines and delivery dates
Ensure that AX is correct and up to date with the 3rd party logistics tracking system (shipment and DC dates)
Monitor the weekly Supply Chain Report (critical path) and communicate any potential risks/delays
Shipment Bookings
Ensure the smooth movement of stock from the Far East and Europe over to the UK warehouse
Chase suppliers for bookings
Work with freight forwarder to address booking queries
Liaise with Technical, Merchandising & Product teams to ensure timely approval of shipment bookings: variance requests, date queries, shipment samples review
Check delivery paperwork and ensure suppliers provide bills of lading in a timely manner to avoid demurrage charges
Liaise with Landed suppliers to ensure timely booking of deliveries into the warehouse
Delivery
Liaise with 3rd party Warehouse Manager to plan weekly intake, manage changes and work through peaks
Maintain Crew schedules to ensure key dates are not missed. Flag up issues well in advance where we have potential late delivery/payment issues and involve relevant parties as early as possible
Research and document slipped deliveries and inform Head office departments
Check delivery paperwork, investigate and report on discrepancies
Understand Customs requirements for import and duty payment
General
Work very closely with the team to ensure excellent logistical performance
Support Logistics team when required, covering holidays
Be influential in updating procedures within the team and suppliers
Support with loading and unloading vehicles from the HO warehouse when necessary
Skills and Experience:
Essential:
Strong levels of communication and interpersonal skills
Good Microsoft Excel skills
Excellent organisational skills
Capable of working to tight deadlines
Ability to prioritise and work well under pressure
Dedicated and responsible approach to job role
Ability to work both independently and within a small team
Previous experience of working within a similar administrative role
High degree of accuracy and attention to detail
Desirable:
Experience within import/logistics
Strong understanding of retail environment
An understanding of the principles of freight forwarding and critical path