<span><span><span><b>Inbound Customer Service Advisors<br /> <br /> We are looking for a high volume of full-time Inbound Call Centre Agents to work for us. <br /> You will be based at our Church Street office, located in Sheffield City Centre.<br />  <br /> We are only able to consider applicants within a 1 hour commuting distance of our Sheffield Offices. <br /> <br /> Please note this is an Office Based role. <br />  <br /> HOURS: </b></span></span></span> <ul> <li><span><span><span><span><b>Monday – Friday 8am-8pm &amp; Saturday 8am-6pm/ 1-3 weekends </b></span></span></span></span></li> <li><span><span><span><span><b>Between 37 - 40 Hours Per Week</b></span></span></span></span></li> </ul> <span><span><span><b>WAGE: </b></span></span></span> <ul> <li><span><span><span><span><b>£12.21 Per Hour – This is paid on a monthly basis.</b></span></span></span></span></li> </ul> <span><span><span><b>RESPONSIBILITIES: </b></span></span></span> <ul> <li><span><span><span><span><b>Taking inbound calls and providing excellent customer service.</b></span></span></span></span></li> <li><span><span><span><span><b>Updating records.</b></span></span></span></span></li> <li><span><span><span><span><b>Escalating calls where necessary  </b></span></span></span></span></li> </ul> <span><span><span><b>CANDIDATE REQUIREMENTS :</b></span></span></span> <ul> <li><span><span><span><span><b>Comfortable in speaking on the phone </b></span></span></span></span></li> <li><span><span><span><span><b>Able to use a computer/laptop </b></span></span></span></span></li> <li><span><span><span><span><b>Previous call centre experience is an advantage, but not essential as full training will be given.  </b></span></span></span></span></li> <li><span><span><span><span><b>Previous Customer Service experience is advantageous. </b></span></span></span></span></li> </ul> <br /> <span><span><span><b>CONTRACT TYPE : Permanent</b></span></span></span><br />