We have an opportunity available for a Home Delivery Returns Administrator to join us based at our new site in Northampton. The role is a full time, permanent position working 35 hours per week Monday-Friday.
You should have an interest in logistics and be computer literate with working knowledge of Microsoft office packages specifically Excel, Word & Outlook.
This is a fantastic time to join us as our Home Delivery Returns Administrator where you will assist the department with all administration duties, working efficiently to ensure deadlines are met.
Whats in it for you?
As our Home Delivery Returns Administrator you will receive a competitive salary plus fantastic benefits including;
- 33 days annual leave per year (including bank holidays) plus an extra day off for your birthday!
- Contributory Pension scheme
- Employee discounts on electrical appliances
- Cash health care plan
- Enhanced Maternity/Paternity leave
- Cycle to work scheme
- Life Cover (Death in Service Payments)
Our ideal Home Delivery Returns Administrator will have the following skills and experience;
- Interest in logistics
- Hard Working with the ability to prioritise work
- Good Team Player
- Adaptable and willing to lean new tasks
- Computer literate with working knowledge of Microsoft office packages specifically Excel, Word & Outlook is essential.
- Accurate with good attention to detail.
- You must be trust-worthy, reliable and approachable
- Previous experience in logistics and administration is desirable.
Your key responsibilities as our Home Delivery Returns Administrator will be to;
- Contact company partners to assist with vehicle maintenance updates
- Prepare driver packs to include relevant documents i.e. driver manifest, returns label, log-in details etc.
- Assist with vehicle maintenance, undertaking relevant repairs where possible
- General assistance with office-based tasks, i.e. responding to emails, communicating with drivers & other colleagues to provide necessary updates
- Update & distribute a daily log of all items returned to site, from previous days delivery vehicles
- Highlight and investigate any discrepancies with returns log to relevant parties & updating the booking portal to reflect the actual delivery outcome
- Ensure returns area is tidy and prepared for evening shift
Product Care Group is a privately owned, dynamic business, focused on providing home appliance solutions to retailers, consumers and business to business customers. We take care of the complete supply chain from product sourcing and factory management to home delivery and everything in between.
Our Northampton site has capacity to store 5,000 pallets and 50,000 large appliances, providing us with the scale to turn our ambitious growth plans into reality. We have an excellent growing team here with access to the latest 2-person handling equipment.
If this Home Delivery Returns Administrator opportunity sounds like the role for you, then please click Apply today! Wed love to hear from you!