Helpdesk Customer Support

SCG South West
Nottingham, England
Full time
1 day ago

Hours: Monday – Friday 8:30am-5pm

Salary: £25,396.80

Business Unit: NT Voice & Data

Location: Nottingham

We are looking for a proactive and customer-focused Helpdesk Customer Support to join our team in the Telecommunications sector. As the first point of contact for our clients, you will play a critical role in delivering exceptional service and support. This role requires excellent communication skills, a problem-solving mindset, and the ability to provide tailored solutions to ensure a positive customer experience.

Key Responsibilities

Required Skills & Experience

*Please note that unfortunately this role does not provide visa sponsorship opportunities, all candidates must have the right to work in the UK.

SCG is proud to be an equal opportunities employer.
We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.

We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.

Job Types: Full-time, Permanent

Pay: £25,396.80 per year

Benefits:

Ability to commute/relocate:

Work Location: In person

Application deadline: 11/08/2025
Reference ID: NTVD

Apply
Other Job Recommendations:

Helpdesk & Admin Coordinator

Aquevo
Kent, England
£25,500 - £30,000 a year
  • Helpdesk Support (as cover):
  • Step in to manage the helpdesk when core staff are on lunch,...
  • Rebook jobs or approve them for invoicing...
2 weeks ago

Helpdesk Agent

G4S
Medway, England
  • Work as part of a team to carry out the above functions and...
  • Have the ability to work in a fast pace environment...
6 days ago

Property Helpdesk Coordinator

The Orders of St Johns Care Trust
Lincoln, England
£25,000 - £27,000 a year
To support the Helpdesk Manager and Property Team in the delivery of Compliance, Servicing, Reactive, Responsive, Planned and...
1 week ago

FM Helpdesk Coordinator

Johnson Controls
Manchester, England
£26,025 - £32,954 a year
  • Supporting day-to-day processes to maintain an efficient...
  • How you will do it Provide clear communication and updates...
2 weeks ago

Helpdesk and Admin Team Leader

OCS Group
City of London, England
£35,222 - £44,599 a year
  • Assist the Helpdesk team in allocating work sheets for...
  • Monitor all tasks raised through the Helpdesk until...
2 weeks ago

Helpdesk Clerical Officer

Frimley Health NHS Foundation Trust
Surrey Heath, England
We are looking for an individual to join our busy BSPS Helpdesk Department, supporting the delivery of a high-quality,...
2 weeks ago

Facilities Helpdesk Supervisor

Equans
City of Westminster, England
£28,481 - £36,063 a year
Equans is a renowned energies & services contractor and a proud member of the Bouygues global industrial group This is a...
3 weeks ago