We are seeking a Front of House Receptionist/Administrator to join our team at our event venues in Nottingham. The ideal candidate will assist customers at the tables, reception and checkout, ensuring a smooth and efficient experience.
Responsibilities:
- Greet customers and provide friendly service at the front end of the venue
- Direct customers to their appropriate seating areas
- Process payments using cash registers or electronic payment systems
- Assist with resolving customer queries or issues
- Assist with bookings and table management
- Maintain a clean and organised area
Experience:
- Previous experience in a customer-facing role is desirable
- Knowledge of food safety practices is an advantage
- Strong time management skills to handle peak customer traffic efficiently
- Proficiency in basic maths for handling transactions accurately
Benefits:
- Competitive pay
- Opportunities for career development and advancement within the company
- Opportunities for travel
Requirements:
- Excellent customer service skills and etiquette
- Ability to work well in a team environment
- Strong communication skills
Job Types: Full-time, Permanent
Pay: £28,567.00-£34,379.00 per year
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Gym membership
Experience:
- Hospitality: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: In person