What do we do as UL Solutions?
First of all, UL Solutions does not sell solutions or components to customers. We are a globally active certification company for all UL brands, EN, and CE certifications. UL Solutions has extensive business units ranging from fire detection, medical technology, and security to materials science. Thus, we make a significant contribution to global product safety in every conceivable industry.
Depending on the product category, many manufacturers can or must demonstrate certain tests or certifications for their products in order to be able to sell them on the global market. This is precisely where we support our customers by offering them the opportunity to certify their products with us. The certification processes can be highly complex depending on the requirements and require not only the specialist expertise of our engineers but also the ability to adapt to all possible technical, organizational, and human situations in order to provide our customers with the best possible service.
In the area of Fire Detection, we are expanding our portfolio with a focus on the EU market, where EN standards play a key role!
Under direct supervision, manages execution and timely completion of basic Fire Detection & Alarm projects related to certifications and performance testing.
- Determines project scope, develops a preliminary plan of investigation, and determines project specifications such as cost, time, and sample requirements by analyzing client input, available supplemental data, and product construction (projects may include travel to conduct or witness tests at client sites).
- Communicates with clients to discuss technical issues, explain UL procedures and requirements, convey project cost, and negotiate completion date and sample requirements, as directed. Follows up on contacts from clients, as directed. Assists in addressing client concerns and resolving client issues, and provides technical assistance to clients in reference to product inspection and follow-up services.
- Establishes appropriate test programs by reviewing files and manufacturer's information, examining samples, and applying UL requirements. Is familiar with applicable standards, company manuals and appropriate technical literature. Examines samples for compliance with UL requirements and notifies client of any areas in which the product is not in compliance or of any changes in project scope or specifications.
- Coordinates laboratory activities by assisting in preparation of data sheets and instructions to technicians.
- Dynamically manages concurrent project schedules as scope changes or disruptions occur to deliver objective on time.
- Communicates project status and results to clients through frequent contact and by preparing reports. Assists in preparing Follow-Up Service Procedures and information pages.
- Integrates continuous improvement concepts and techniques into all aspects of the job.
- Assists in resolving engineering issues related to safety, quality, capability, capacity, speed or cost. Learns to analyze and report on the acceptability of the variations.
University Degree in Engineering, Engineering Technology and/or related work experience.
- Bachelor's Degree in Electrical/Electronic Engineering (Graduates are welcome).
- Basic knowledge of electrical concepts is required.
- Knowledge and understanding of European Fire standards/installation codes desirable.
- Strong verbal and written communication skills.
- Demonstrated ability to work and communicate effectively with customers and laboratory technicians.
- Knowledge of EN54 Series of standards for Fire Detection and Alarm systems, as well as the UL standards for North America would be nice to have.