About Us:
We are a leading electric bike retailer committed to providing exceptional service and products to our customers. Our Bristol store is looking for a motivated and knowledgeable Store Assistant / Mechanic to join our team. This will be a stepping stone into a deputy store manager role.
Major Perks
- Space to demonstrate the best of you
- Working with the most experienced eBike team around
- Excellent salary
- Pension
- 28 days paid annual holiday
- Guaranteed your birthday, Xmas and New Years day off
- Family friendly hours
- Technical training
- Discounted bikes and parts
- Responsible position
Job Description:
Key Responsibilities:
- Assist customers in selecting the right electric bike based on their needs and preferences.
- Provide detailed product information and advice to ensure customer satisfaction.
- Prepare bicycles for sale, servicing, diagnostics and repair.
- Opportunity to grow expertise over time with our continuous learning policy.
- Taking an active role in our social presence and our community led initiatives.
- Process orders and manage the sales system efficiently.
- Ensure the store is clean, organised, and presentable at all times.
- Handle customer inquiries and resolve issues promptly and professionally.
- Stay updated with the latest products and industry trends to provide informed recommendations.
Requirements:
- Previous experience in a retail sales role, preferably in the bicycle or related industry.
- Strong technical knowledge of bicycles and electric bikes.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Good organisational skills and attention to detail.
- Basic IT skills for processing orders and managing stock.
- Passion for cycling and sustainability is a plus.
Benefits:
- Competitive salary and performance-based incentives.
- Opportunities for professional development and training.
- Employee discounts on products.
- Friendly and supportive work environment.
- Family friendly hours
Job Type: Full-time
Pay: £24,500.00-£28,000.00 per year
Additional pay:
- Commission pay
- Performance bonus
Benefits:
- Casual dress
- Company pension
- Cycle to work scheme
- Employee discount
- Profit sharing
- Store discount
Schedule:
- 8 hour shift
- Weekend availability
Application question(s):
- Imagine you are hiring for this role. Why would you pick yourself? Include practical such as knowledge and experience as well as softer reasons such as personality/communication and try to give examples of when you have learnt or demonstrated these skills or traits.
Education:
- GCSE or equivalent (required)
Experience:
- retail: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Willingness to travel:
- 25% (preferred)
Work Location: In person
Application deadline: 31/03/2025
Reference ID: APDepManCam
Expected start date: 19/08/2025