Job Summary
We are seeking a friendly and organised Dental Receptionist to join our practice. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring the smooth operation of the dental office and enhancing the patient experience.
Duties
- Greet patients warmly and manage their check-in and check-out processes
- Schedule appointments and manage the appointment calendar effectively
- Handle patient inquiries via phone, email, and in person with professionalism
- Maintain accurate patient records and ensure confidentiality at all times
- Process patient payments.
- Assist dental staff with administrative tasks as needed
- Ensure the reception area is tidy and welcoming for patients
Experience
- Previous experience in a dental or medical office setting is preferred but not essential
- Strong administrative skills with proficiency in office software applications
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritise effectively in a fast-paced environment
- A keen attention to detail and a commitment to maintaining high standards of service
If you are passionate about providing excellent patient care and possess strong organisational skills, we encourage you to apply for this rewarding position as a Dental Receptionist.
Job Type: Part-time
Expected hours: 25 – 28 per week
Benefits:
- Additional leave
Work Location: In person