Den Assistant

Luxury Family Hotels
Wiltshire, England
1 day ago

Den Assistant

The Den - Woolley Grange Hotel

Contract: Permanent
Salary: £12.21 per hour plus generous service charge and great benefits

About Us: Woolley Grange, part of Luxury Family Hotels, reopens mid-October after a beautiful refurbishment. Join our team and help shape the next chapter of this much-loved Wiltshire retreat.

Role Overview:

As Childcare Assistant you’ll play a pivotal role in creating unforgettable experiences for our younger guests. From welcoming families with genuine warmth to ensuring every play interaction is delightful, you'll embody our commitment to exceptional service and contribute to the magic that makes Woolley Grange a beloved destination for families seeking joy and relaxation.

This is a permanent position, at 30 hours per week, with a rate of pay of £12.21 per hour plus generous service charge. Flexibility will be key, as shifts will vary and will include some weekends.

Key Responsibilities:

  • Delivering an exciting activity programme: You will create, prepare, organise and deliver a fun, safe and stimulating activity programme for the children in your care, tailored to their age and interests.
  • Make long lasting unique memories: Through interactive play and creative activities you will work together as a team to make long lasting unique memories for our smallest guests.
  • Ensure a safe and welcoming play environment: You will ensure a safe and welcoming play environment is created for all of the children in our care and ensure that their needs are met throughout the session. You will be expected to interact confidently with the parents and guardians and ensure any requests made are adhered to.

To succeed in this role, we are looking for someone who has:

  • Previous experience working with children in a childcare setting is preferred.
  • Accredited childcare/play work qualification Level 2 or 3 is essential.
  • A genuine passion for working with children and creating positive experiences for families.
  • Paediatric First aid qualification is desirable but not essential.
  • Excellent communication and interpersonal skills.
  • A proactive and creative approach to organising activities.

If you're enthusiastic about childcare and love working with children, we'd love to hear from you! Join us at Woolley Grange and be part of making family holidays unforgettable.

Why work with us?


  • Training and development is central to life at LFH, it’s something we truly value. We are proudly certified by the Institute of Hospitality and support our teams’ development through partnerships with award-winning, hospitality specific apprenticeship providers.
  • An extra day’s holiday for your birthday
  • EarlyPay – Need to access some of your monthly salary a little early sometimes? No problem!
  • Cycle to work scheme
  • Help@Hand - Our online health and wellbeing service – Get same day remote GP appointments, Mental Health support and Physiotherapy on us.
  • Life Assurance Benefit for peace of mind for your loved ones.
  • Enhanced Maternity and Paternity packages
  • Want to give back but never have the time? We will give you a paid day off for any volunteering or fundraising you would like to get involved in once a year
  • The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers
  • 50% off Food and Beverage and the Spa across Luxury Family Hotels.
  • Incredible discounted hotel stays for you, friends and family

Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!

Who are LFH?

Woolley Grange is about to begin an exciting new chapter. Set in the heart of beautiful Wiltshire, this much-loved Jacobean manor is currently undergoing an extensive refurbishment—thoughtfully designed to celebrate its heritage while introducing a refreshed, welcoming charm. Reopening in mid-October, Woolley Grange will continue to be a proud part of the Luxury Family Hotels collection, known for creating exceptional experiences for every member of the family. As we get ready to open our doors once more, we’re looking for passionate, dedicated individuals to join us at this special moment and help shape the future of one of Wiltshire’s most unique family hotels.

Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.

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