Job Advert
Kaboodle is a leading kitchen appliance installation company, and we’re currently seeking a Customer Service Administrator to join our team in Stevenage on a maternity cover contract, starting 1st September 2025.
We’re passionate about delivering excellent service and just as passionate about supporting and developing our people.
Key Responsibilities
- Schedule and book customer deliveries
- Respond to customer queries and update order progress
- Provide accurate reports to clients in a timely manner
- Monitor and support improvement of client KPIs
- Liaise with Sales, Operations and Procurement teams to resolve stock and scheduling issues
- Build relationships with manufacturers and retailers
- Assist with onboarding clients to our portal and updating job statuses
- Monitor upcoming promotions or workload spikes and escalate issues as needed
- Provide administrative support to the Operations Manager
- Perform other relevant duties as required
What We’re Looking For
Essential:
- Customer service experience
- Experience scheduling deliveries, installations, or general workload
- Strong IT skills, particularly Microsoft Excel
- Excellent communication skills (written and verbal)
- High attention to detail
- Ability to work under pressure and manage tasks proactively
What We Offer
You’ll receive full training and the support of a friendly, experienced team throughout your time with us. You’ll also have access to a Health Cash Plan, discounted appliances. We also offer a Cycle to Work scheme, a generous employee referral programme, and opportunities to further develop your skills during the contract.
Job Type: Fixed-term (Maternity Cover)
Contract length: Expected to start 1st September 2025
Schedule: Monday to Friday
Location: Office-based – Stevenage, Hertfordshire
Salary: £26,728
If you’re organised, confident with IT, and experienced in scheduling jobs or coordination, we’d love to hear from you. Please click Apply Now to submit your CV.