Customer Contact Officer

ours: 37 Hours per week

Salary: Up to SK9 (£30,891 per annum)

Contract: Permanent

T

he Customer Contact Officer will work as part of the Technical Services Team to provide first point of contact resolution to a wide range of customer demands. You will work with customers to devise their own solutions where possible or escalate for further investigation if required. The role will promote customer independence, coaching them to develop greater self-reliance to resolve their concerns quickly and successfully.

This role is not politically restricted.

ob reference

REQ00452 D

ate posted

31/07/2025 A

pplication closing date

15/08/2025 S

alary

Up to SK9 (£30,891 per annum) 3

7 F

ull time J

ob category/type

Housing Repairs C