BASIC FUNCTION
To provide contract administration support for all live Maintenance contracts including Planned Preventative Maintenance and any additional works. To assist the Contract Manager, Contract Supervisor and Contract Co-ordinator with day to day running of the Contracts.
AREAS OF JOB ACCOUNTABILITY
Primary Role
- Operation of bespoke computer added facilities management system JobLogic and bespoke accounts system Accounts IQ.
- Review and approval of Supplier and Subcontractor invoices
- Complete weekly timesheet routine
- Assist Service Desk co-ordinators with the review of completed daywork tickets and collate information packs for invoicing
- Discuss subcontractor/supplier queries and resolve as necessary
- Review un-invoiced daywork report and action
- Assist Service Desk co-ordinators with obtaining Purchase Orders for completed works. Review WIP report and un-invoiced daywork report for the monthly Operations meeting.
Secondary Roles – to provide cover or assistance as required for the Contracts Co-ordinators for holidays, sickness and during busy periods for the following (and not limited to) tasks:-
- Operations of BSM bespoke CAFM system Job Logic
- Daily review of completed Daywork/reactive and PPM reports and action accordingly
- Liaise with Contract teams to arrange attendance to reactive callouts
- Operation of BSM account package (Accounts IQ) for raising and issuing Subcontract/Supplier purchase orders
- Communication with customers for arrangement of site access and provide job updates
- Completion of jobs, compiling documentation for Job packs in prep for invoicing
- Uploading documentation and provide job updates on customer portals
- Booking of subcontracted PPM tasks and obtaining related reports/certificates for uploading to CAFM system and customer portals
- Provide helpdesk administration, answering telephone calls and action accordingly
- Respond to BSM Admin email to agreed rota actioning all requests/tasks
- Triage incoming calls and enquiries and action accordingly
- Operation of BSM CAFM System for Rasing Daywork tickets in preparation for issuing to the Service Desk
- Obtaining detailed job information in preparation for issuing to the Service Desk Communicating with customer to Acknowledge receipt of jobs and provide initial updates.
JOB SIZE
Contract administration to all live maintenance contracts, within their team.
Team turnover approximately £2.0m.
Procurement of supplies and sub-contractors, in line with company financial limits.
AUTHORITY LEVELS
Sourcing of all supplies and sub-contractors to meet approved contract plan.
Control of day work related expenditure to agreed budgets.
QUALIFICATIONS AND EXPERIENCE
P.C. skills on all major software packages.
Experience in procurement of mechanical or electrical installation/maintenance preferable.
Work planning/programming.
Costing of maintenance related activities preferable
At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organisation. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognise that promoting diversity is an essential component of our continuing pursuit for organisational success!