Civil Enforcement Officer - WMF2221e

Hours: 37 hours per week (including weekends and Bank Holidays)

Work base: 1 post at Barrow

Contract Details: Permanent

Are you seeking an active and challenging role, part of a friendly and welcoming team? Join our Parking Services Team as a Civil Enforcement Officer, where you will play a pivotal role in promoting road safety and enabling smooth traffic movement within our local communities.

The Parking Services Team are responsible for the management of on/off-street parking and enforce Traffic Regulation Orders across Westmorland and Furness. As a Civil Enforcement Officer, you will be enforcing parking regulations on all publicly maintained roads and agreed off-street parking areas within the South Lakeland or Barrow area, which involves patrolling and issuing Penalty Charge Notices for breaches of the restrictions.

We are passionate about developing good relationships with members of the public by providing helpful advice and information about parking and parking related matters, with the aim of reducing breaches of restrictions and creating safer spaces for our communities.

Hear about the role from a member of our team:

‘It’s a great way to keep fit and active and engage with local communities. Many individuals welcome our presence in their areas as our work assists with safe and responsible parking, improving traffic movement and supports the local economy by ensuring a regular turnover of the limited number of parking spaces’.

We are looking for someone who brings outstanding customer service skills to the role - someone who communicates with professionalism and clarity. You will demonstrate a proactive attitude toward your work, showing the ability to manage tasks independently while also thriving in a collaborative team environment.

Ideally, you will have previous experience in enforcement, which will help you navigate the challenges of the role with confidence and sound judgment. Strong written communication skills are essential, as you will be expected to produce accurate reports and maintain clear, concise, and well-documented notes. If you are committed to delivering a high standard of service, we would love to hear from you.

Please note for this role you will also need to hold a valid driving license / the ability to travel throughout Westmorland and Furness.

Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes. For more information about life at Westmorland and Furness Council and what we can offer you, please visit our Careers site - Our benefits | Careers.

For further information about this role, such as responsibilities and essential criteria please view the below attachments:

If you have any queries about this role or would like an informal chat about this opportunity, then please contact Hazel Sankey on hazel.sankey@westmorlandandfurness.gov.uk.

Closing date: 21st September 2025

We are currently operating both in-person and virtual interviews. Options will be discussed with candidates once they have been invited to the interview stage of the process for this specific position, and if you have any concerns or adjustments are needed, we are happy to discuss this with you.

Westmorland and Furness Council are now able to offer sponsorship for Skilled Worker Visa applications for eligible roles. Please note, we cannot guarantee the eligibility of all of our roles, therefore, if you would like more information on roles that may be eligible please visit the government website - Skilled Worker visa: eligible occupations and codes - GOV.UK

At Westmorland and Furness Council we are committed to safeguarding and promoting the safety and welfare of children, young people and adults at risk and we expect all workers, employees and volunteers to share our commitment.

This role is exempt from the Rehabilitation of Offenders Act (ROA) 1974 and requires a Standard DBS check.

Equality, Diversity, and Inclusion

Westmorland and Furness Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences.

As a Disability Confident Leader, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.

We also offer guaranteed interviews to Armed Forces personnel and veterans and those in care or care experienced and under 24 years old, that meet the essential criteria for the role.

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