Job Summary
We are seeking a dedicated and experienced Shift Leader to oversee daily operations in our establishment. The ideal candidate will possess strong leadership skills and a passion for providing exceptional service. This role involves managing staff, ensuring food safety standards are met, and maintaining a high level of customer satisfaction. The Shift Leader will play a crucial role in fostering a positive work environment while driving the team towards success.
Duties
- Supervise and coordinate daily activities of the team to ensure smooth operations.
- Oversee food preparation and cooking processes, ensuring adherence to food safety regulations.
- Train and mentor staff in culinary techniques, hospitality standards, and customer service excellence.
- Manage inventory levels and assist in food production planning to meet customer demand.
- Maintain cleanliness and organisation of the kitchen and dining areas.
- Handle customer inquiries and complaints with professionalism and courtesy.
- Collaborate with management to implement new strategies for improving service quality.
- Ensure compliance with health and safety regulations within the workplace.
- Kitchen training
Skills
- Proven experience in food preparation, cooking, and kitchen operations.
- Strong supervisory experience with a focus on team management.
- Background in restaurant or hospitality environments is essential.
- Culinary experience preferred, with knowledge of food safety practices.
- Excellent leadership skills with the ability to motivate and inspire a team.
- Experience in serving customers with a focus on delivering exceptional hospitality.
- Familiarity with food production processes and kitchen equipment operation is advantageous.
- Barista experience is a plus for establishments that serve coffee or beverages. Join our team as a Shift Leader and contribute to creating memorable dining experiences while leading a passionate group of individuals dedicated to excellence in service!
Job Type: Full-time
Pay: £12.46 per hour
Expected hours: No more than 30 per week
Work Location: In person