Box Office Assistant

Job Advert

When you join Your Trust as a Box Office Assistant you will be part of a charity based in Rochdale that aims to support every member of our diverse community to live their best life; inspiring them to be healthier, happier and creative people.

What’s in it for me?

As a Box Office Assistant we can offer you:

Salary: Band 2, £24,310 per annum (pro-rate for part time) £12.60 per hour

Hours: 20 hours per week

Location: Middleton Arena

What will my role be as a Box Office Assistant

The purpose of the job is to provide a professional, efficient and high quality service to customers of Your Trust. This includes supporting the Events and Box Office Team by acting as a key contact for customers, dealing with the sale of tickets and other merchandise, providing advice regarding events and shows, managing enquiries for event and room bookings and ensuring accurate information is available at all times.

What do I need to have?

• Qualified to GCSE Grade C / 4 or above in Maths and English or equivalent
• Proven experience of working in a customer facing and / or supporting operations role
• Experience of using manual and computerised administrative support systems
• Friendly, outgoing person who likes to work with different clients
• Ability to co-ordinate tasks to support the delivery of activities and events and work to deadlines
• Ability to use own initiative and think commercially to support the development of the service
• Excellent IT skills (Word, Excel, Outlook)
• Excellent communication; both oral and written and excellent interpersonal skills
• Excellent time management skills

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As an organisation we encourage an environment which is inclusive to all therefore we welcome applications from people from all backgrounds and with all different kinds of life experiences.

If you have any interest in / or experience in any of the following: Sports Coach, Community Work, Health & Fitness, Customer Service then we would love to hear from you.

If you have any queries please call 01706 926215.

All applications must be made using the Your Trust Online Application Form as we do not accept CVs.

All positions are subject to a DBS Check appropriate to the role.