You should be friendly, approachable with strong communication skills, a keen eye for detail, and a passion for history and heritage to join us as an Attraction Warden, ensuring our site is safe, welcoming, and well-maintained for all visitors.
As part of the team, you’ll embody the spirit of the Tudor Hotels Collection — where Perfection is not a goal, but our everyday standard. We take Pride in our contribution, showing up as professionals, as leaders, and as a team that delivers extraordinary results together. And above all, we are committed to Making every visitor a VIP—offering exceptional, personalised service that makes every guest feel truly valued.
The Role
As an Attraction Warden, your role is focused on the customer experience. You, alongside your team will be responsible for ensuring each visitor has a 5-star experience when visiting the attraction. You will be moving between posts; welcome hosting, ticket desk sales and the gift shop.
Responsibilities include
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Being able to communicate with audiences in a clear and entertaining way.
- Delivery of tours and events.
- Engage with visitors in a friendly and welcoming manner, providing information about the attraction, answering inquiries, and ensuring a positive guest experience.
- Participate in special events or activities organised for the Christmas period, offering support, and ensuring smooth operation.
Required Skills & Experience
- Customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask effectively
- Cash handling experience or willingness to learn
- Enthusiastic, reliable, and able to work collaboratively as part of team
The Benefits
- 28 Days holiday
- Extra days holiday for your birthday
- Free meals on shift
- Free Gym access on-site
- Employee Assistance Programme
- Exclusive Employee discounts on accommodation, attractions & dining across the THC Group.
Work Schedule
- Full Time, Part Time & Casual
- Flexibility to work evenings, weekends, and holidays
Luxury | History | Cornwall
Bodmin Jail is a Victorian prison which has held thousands of prisoners in its time and closed in 1923. The building has recently gone through an extensive refurbishment and now offers a unique experience in a grade II listed building, incorporating state of the art technology, which showcases the building’s and Cornwall’s outstanding heritage, and a luxurious boutique hotel and varied F&B options. Bodmin Jail is historically rich, engaging and like nowhere else. Our team is small, dedicated and passionate about history and customer experience above all else. A progressive employer, we welcome initiative, reliability and a strong teamwork across the organisation.